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McDonald's

3.6
(1,372 reviews)

Business Details

3626 New Mexico 528 NE, Bernalillo, NM
87004, United States
(505) 867-4308
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3626 New Mexico 528 NE, Bernalillo, NM
87004, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3626 New Mexico 528 NE in Bernalillo, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,372 reviews
5 stars
523
4 stars
291
3 stars
241
2 stars
93
1 star
224
  • JJ
    John
    Jul 2, 2026
    5.0
    This is the good place to get your food fast its so good the nuggets the bacon burger its just cooked perfectly
  • TO
    Thora Ortegren
    Jun 19, 2026
    2.0
    I had a really scary incident happen here today and im not really sure how to get it rectified. I ordered a 20 pc nugget, lg fry, and a three piece cookie. the nuggets and fries came out right away and the cashier told me that it would be just another minute on the cookies and instructed me to pull up to the white lines. After about fifteen minutes of waiting for the cookies, i flagged down an employee and asked them to please bring them out. Please keep in mind I have a fully disabled person in the car with me. I was not able to go into the lobby and check what was taking so long because i couldnt risk leaving the person i was caring for unattended. After 17 minutes of waiting, a person behind me began blaring their horn at me. despite being able to go around, they chose to sit their vehicle behind mine and blare their horn at my vehicle. The person I care for has sensory issues and this began to trigger him and stress him out greatly. I was scared to intervene, i kept giving them signals to just pass me. Five minutes of them harassing me went by when i finally gained the words to stick up for myself. I yelled at them to go around me and that I had a disabled person in the car who they were upsetting. they continued to blare their horn and yell expletives at me. In fear of confrontation, i rolled up my window. Finally after about 8 minutes of being harassed by the driver behind me and 25 minutes total of waiting for the cookies, a bunch of managers finally came out and apologized to me, giving me a whole batch of cookies. Heres the thing, i dont want to fault the workers for the actions of what is clearly a mentally unwell person. But there needs to be a better protocol for when incidents like this happen. The employees offered no help to me in terms of dealing with the harasser. I was honestly to the point where i almost called 911 because i felt that me and the person i was caring for were put at risk. Instead the employees let the car follow me out of the drive thru. thankfully when i pulled into another shopping area, they stopped following me. but it was honestly terrifying, and a batch of cookies isnt going to makeup for such a bad experience.
  • JL
    Jacob Lesperance
    Jun 11, 2026
    1.0
    The employee's at mcdonald's.Their customer service sucks.They can't even be courteous and they want all these rights.All I wanted was my food and they pass me through the line like I was cattle. Don't go to McDonald's over here. They need classes on customer service. You don't treat customers like this. I want my money back
  • DD
    D
    Jun 7, 2026
    1.0
    Night manager 6/6/26 10:15 pm - kinda rude. Was doing a DoorDash. The kids in the drive thru are always nice/cool/helpful. I know I’m supposed to get down and go to lobby but the instructions in the dasher app specify drive thru. I’ve had 5 pickups tonight and the first 4 were fast and easy, it’s not busy… I’m not slowing anyone down but she made me go inside so she could check my app. When I walked in she wasn’t at the front so I waited 5 more minutes and then just found the customers order behind the counter myself. Listen I’m happy to follow rules if they’re clear and not foe the sake of enforcement. She should take a note from the team she supervises and just be chill/friendly?
  • NC
    Nelson cera
    May 23, 2026
    1.0
    Some guy tried stealing my food and the management seemed to not care in the least. Last time I come to this location. Never Again!!!! Edit: I can’t register my complaint on their website because the kiosk never gave me a receipt. Which I’m pretty sure is by design.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Bernalillo, NM?

McDonald's in Bernalillo is open 24 hours every day, with all-day drive-thru service available.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Thursday from 5:30 AM to 10:30 PM, Friday and Saturday until 11:00 PM, and Sunday from 6:00 AM to 10:30 PM.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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