Wingstop

Reviews

• AD

  Amber DeVan

  1 day ago
  5.0
  Jarelli was our host and she was amazingly helpful! My family and I have never had a bad experience her! All of the staff are always cordial and our order has never been wrong. There's a reason we keep coming back to this location even though we live right next ro another one.
• TC

  Tiffany Chavez

  3 days ago
  1.0
  I am extremely disappointed with the service we received at the Wingstop on 98th Street. We spent over $60 on our order, as we regularly do, and this was by far our worst experience at this location. From the moment I walked in, the staff was unprofessional and made me feel uncomfortable. Gary and several other employees were standing around the register, yet no one greeted me or offered to take my order. Gary later giggled while asking for my name, repeatedly confirmed my order in a rude manner, and I overheard employees making comments about not being able to hear me while other staff members were yelling around the restaurant.After paying, I took four drinks to my vehicle because I wasn't even offered a drink carrier. When I returned, my food was already prepared and sitting on the pickup shelf, yet I sat waiting for approximately 20 minutes while at least five customers who ordered after me received their food. I even waved and called out when an employee asked if anyone was waiting for pickup, but I was still ignored. Gary and another employee knew I was waiting and never bothered to tell me my order was ready.By the time I finally received my food and got home, our entire order was cold.This treatment was unacceptable, disrespectful, and completely unprofessional. Wingstop has been one of our favorite places, and we regularly spend $60 or more when ordering, which makes this experience especially disappointing. We would appreciate management addressing the behavior of the staff involved and providing appropriate compensation for the poor service and cold food we received.
• MW

  Markisha Waconda

  5 days ago
  1.0
  I am extremely disappointed with the service we received at the Wingstop on 98th Street. We spent over $60 on our order, as we regularly do, and this was by far our worst experience at this location. From the moment I walked in, the staff was unprofessional and made me feel uncomfortable. Emilia and several other employees were standing around the register, yet no one greeted me or offered to take my order. Emilia later giggled while asking for my name, repeatedly confirmed my order in a rude manner, and I overheard employees making comments about not being able to hear me while other staff members were yelling around the restaurant. After paying, I took four drinks to my vehicle because I wasn't even offered a drink carrier. When I returned, my food was already prepared and sitting on the pickup shelf, yet I sat waiting for approximately 20 minutes while at least five customers who ordered after me received their food. I even waved and called out when an employee asked if anyone was waiting for pickup, but I was still ignored. Emilia and another employee knew I was waiting and never bothered to tell me my order was ready. By the time I finally received my food and got home, our entire order was cold. This treatment was unacceptable, disrespectful, and completely unprofessional. Wingstop has been one of our favorite places, and we regularly spend $60 or more when ordering, which makes this experience especially disappointing. We would appreciate management addressing the behavior of the staff involved and providing appropriate compensation for the poor service and cold food we received.
• SS

  Sylvia

  Sep 26, 2026
  5.0
  I would like to give a special shout-out and recognition to this young lady Emilia at Wingstop. She greeted us with a smile, made sure our order was correct, and even asked if we needed anything else. Her kindness, positive attitude, and excellent customer service truly stood out. She deserves to be recognized for the great job she is doing. It’s employees like her who make customers feel welcomed and appreciated. Keep shining and keep up the amazing work! ❤️⭐️
• JJ

  Joshlynn

  Sep 19, 2026
  5.0
  Emilia greeted us with a warm smile and made sure our order was correct before we left. She was friendly, polite, and attentive throughout the whole experience. It was especially impressive to see such great customer service from someone so young.Emilia is already showing wonderful professionalism and a great attitude. She deserves recognition for doing such a great job!

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