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Royal Hyderabad - West

4.3
(249 reviews)
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Business Details

5760 McMahon Blvd NW B, Albuquerque, NM
87114, United States
(505) 394-8725
https://royalhyderabad.com/west

About

Indian Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Royal Hyderabad - West
5760 McMahon Blvd NW B, Albuquerque, NM
87114, United States

Hours

Monday11:00 AM - 12:00 AM
Tuesday11:00 AM - 12:00 AM
Wednesday11:00 AM - 12:00 AM
Thursday11:00 AM - 12:00 AM
Friday11:00 AM - 12:00 AM
Saturday11:00 AM - 12:00 AM
Sunday11:00 AM - 12:00 AM

Menu

1 menu · 197 items

Explore offerings from Royal Hyderabad - West on 5760 McMahon Blvd NW B in Albuquerque, with popular appetizers, veg entrées, chicken entrées, and lamb and goat entrées available at this location.

Full Menu

197 items

Reviews

4.3
249 reviews
5 stars
194
4 stars
12
3 stars
4
2 stars
8
1 star
31
  • SI
    Sam Islam
    5 days ago
    2.0
    Food used to be delicious and worth the high price. This time the biryani rice was bone dry, the chicken was small bony pieces and the malai kebab - which used to be one of my favorite dishes - was a weird consistency. Raita was watered down and tasted like saltwater. You ran out of salan. Even the water tasted gross straight from the tap. Would you drink that water? If not, don't give it to your paying customers. What happened? Doesn't matter how clean your restaurant is or how sweet your servers are, if your food is poor quality - your restaurant will tank. I've been to this location twice before and their sister location on the East side many times and food was previously consistently good. I was so excited when you all opened on the West side. Maybe you guys just had a bad night. I really do hope you guys make some positive changes and turn this around. P.S. it is impossible to call them. Their phone system does not allow you to connect.
  • JV
    Juan Vergara
    Jul 19, 2026
    5.0
    Went here today 07/19/2026, went inside the atmosphere was nice and quiet. 2 other families were having lunch. They had a buffet in the south part of the restaurant. We sat down to order. The server was friendly and very helpful, this was our first time here. We couldn't decide if we wanted the buffet (well priced) or a couple things off the menu. After some time we ordered the dynamite (fried cauliflower bites) served on a bed of cabbage, oil and seasonings with some sauces, spices and chiles on top. These were very delicious (better than buffalo wild wings) which is the only other place we've ever had these 10/10. We ordered the buttered chicken (medium spice) and garlic naan. The buttered chicken was savory and tasted amazing with the naan and basmati rice 9/10. We also ordered a sweet lassi which was our first time having this drink, it had a great flavor and had a subtle sweetness to it 8/10. Overall this was a great experience and we will be back. The restaurant is clean and nice.
  • HJ
    Hyun Jang
    Jul 18, 2026
    1.0
    I had a great experience at the East location, so I decided to order from this one. Unfortunately, the food quality was noticeably different. I arrived at the scheduled pickup time, but I had to wait an additional 30 minutes. I also ordered biryani, but it came without the curry that is normally served on top. The meat was also extremely dry and overcooked. Overall, I was very disappointed with this experience.
  • AP
    Alisha Panjwani
    Jul 18, 2026
    1.0
    This was my third disappointing experience, and unfortunately it will be my last. After driving 20 minutes specifically for the biryani, I was only informed upon arrival that it was unavailable. It would have been courteous to communicate that in advance, especially for customers making a dedicated trip. To make matters worse, my order was prepared incorrectly, and despite requesting spicy food, it was completely lacking in flavor and heat. Basic order accuracy and consistency should be expected, particularly from a restaurant known for these dishes. After giving this place multiple chances, the repeated lack of reliability and attention to detail has been incredibly frustrating. I had hoped each visit would be better than the last, but the opposite has been true. Regrettably, I don’t see myself returning or recommending this restaurant to others.
  • SR
    Sai Kumar Reddy
    Jul 5, 2026
    1.0
    Dear Management, I am writing to express my extreme disappointment with my recent visit to Royal Hyderabad West Restaurant. Unfortunately, my experience was far below any reasonable standard of cleanliness, customer service, and professionalism. The first thing I noticed was the poor hygiene throughout the restaurant. The plates and glasses provided to customers were not properly cleaned. There were visible marks and stains, making them appear as though they had not been washed thoroughly. As a customer, I expect basic cleanliness when dining at a restaurant, and it was very concerning to be served food with unclean utensils. In addition, the table where I was seated was dirty and had clearly not been cleaned before my arrival. A clean dining environment is one of the most basic expectations at any restaurant, yet it seemed to be completely overlooked. The customer service made the experience even worse. The staff appeared uninterested in helping customers, and there was little concern shown for providing a pleasant dining experience. After noticing these issues, I approached the cashier to express my concerns about the poor service and the lack of cleanliness. Instead of listening to my feedback or attempting to resolve the situation, the cashier responded by saying, “It will be like this only,” and further stated, “I don’t know anything about this restaurant; I only work here.” This response was extremely unprofessional and disappointing. Rather than taking responsibility or informing a supervisor, the cashier dismissed my concerns entirely. Such an attitude reflects poorly on the restaurant and demonstrates a lack of accountability and customer care. Customers spend their hard-earned money expecting good food, a clean environment, and respectful service. Unfortunately, my visit provided none of these. Poor hygiene practices involving plates, glasses, and tables are not just unpleasant—they can also raise serious health and safety concerns. Coupled with dismissive customer service, this created one of the worst restaurant experiences I have had. I strongly encourage the management to take immediate action by: * Ensuring all plates, glasses, and utensils are properly cleaned and sanitized before use. * Maintaining clean tables and a hygienic dining area at all times. * Providing proper customer service training to all staff members. * Teaching employees how to respond professionally when customers raise legitimate concerns instead of dismissing them. * Having managers available to address complaints when necessary. I hope this complaint is taken seriously and that meaningful improvements are made. No customer should have to experience the level of poor hygiene and customer service that I encountered. Unless these issues are addressed, I would find it difficult to recommend this restaurant to anyone or consider returning in the future.
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