Gaetanos West Berlin

Reviews

• JS

  Jahmier Stancill

  1 day ago
  1.0
  I ordered a cheesesteak tonight on my lunch break, Went to pick it up and brought it back to work. I started eating my sandwich and just so happened to open the piece I was eating to add salt and pepper when I found what appears to me to be an insect. I brought the sandwich back to the store to show the staff to which a gentleman I assume was the manager tried to tell me it was a pepper. He was very dismissive and denied my request for a refund. I requested the owner and was told he’s not available, He is away on vacation. The manager than walked away stating “we don’t have bugs”. Don’t eat here
• JV

  Joseph Vogelbacher

  Jul 2, 2026
  5.0
  Cheesesteak fo mushrooms green p eppers toasted roll. DELICIOUS
• KN

  Kayla Nicole

  Jun 26, 2026
  2.0
  The worst pizza you will ever eat is here. Just look at the pictures below I had more dough than sauce and cheese so of course when I got the pizza it was cold especially since it took a hour and 40 minutes for them to get it to me. Just look at the pics and you’ll understand. I tried to get a refund they said no because my pizza was nice and hot when he gave it to…. How is a pizza with nothing on it hot after an hour and 40 minutes… It’s not and y’all are liars. I compared the pizza also to a piece of construction Paper… Yeah even if you like thin crust I promise you don’t like paper thin. Do Better. The delivery man even looked like he knew something was wrong.
• MR

  Meghan Ross

  Jun 19, 2026
  5.0
  First time ordering and definitely not that last! Order was hot and on time. Delivery guy was friendly! Food was incredible. Everyone needs to try a Bruce Wayne Chicken Cheesesteak!! We'll definitely be back!
• KK

  Katherine

  Jun 6, 2026
  5.0
  I usually take out there is 8 of us in my family so my bills always at least $60 or more I love all of them that work there they are all really nice and there food is always very good