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McDonald's

3.8
(3,945 reviews)

Business Details

3215 Kennedy Blvd, Union City, NJ
07087, United States
(201) 866-6777
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3215 Kennedy Blvd, Union City, NJ
07087, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3215 Kennedy Blvd in Union City, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.8
3,945 reviews
5 stars
1,856
4 stars
789
3 stars
503
2 stars
211
1 star
586
  • RL
    Roxana Lara
    3 days ago
    1.0
    Very disappointing experience. The customer service is terrible. Employees don't even bother to greet customers or make them feel welcome. They constantly get orders wrong, and to make matters worse, their attitudes are rude and unpleasant. Good customer service should be the bare minimum, but unfortunately, this location seems to lack even that. Management really needs to address this issue and improve the way customers are treated.
  • BB
    Beau
    6 days ago
    1.0
    Incredibly inefficient location which refuses to hire anymore workers despite the fact that it's ridiculously understaffed. Wait times are incredibly long regularly exceeding 30 minutes, constant long lines with people getting upset asking where all the workers are while half of the mobile orders are getting skipped. This location needs intervention from corporate which I'm surprised it hasn't even received yet after the countless reviews.
  • RG
    Rick Grimes
    Oct 30, 2026
    1.0
    I have been going to this McDonald's for over 3 decades and Unfortunately I have never seen this McDonald's managed so poorly. I know this is a Spanish community but the cashiers should know how to speak and understand English, not everyone speaks Spanish. They constantly make mistakes in orders because they do not understand English. It is very frustrating to go to this McDonald's. Besides this the tables are dirty, the soda stations always also dirty. When you do place a food order you gave to wait anywhere from 10-20 minutes for a happy meal! Just because kids visit and spend their money is why they dont fix these issues. Please look into these matters and provide and cleaner and more efficient McDonald's for the community. Thank you
  • CC
    CHICKCALLEDLEXX
    Oct 19, 2026
    4.0
    I’m suprised at all the negative reviews as I normally never have an issue in the drive through… yea it can get busy and backed up but for the most part it’s handled efficiently! They’re normally cheap with the sauce but that’s normal just ask for more after you pay and get your stuff. ALWAYS check your food at any drive through you get from.. this is one of the few places where everything is normally there! Inside they have a play area- I’ve brought my kids here many times.. it’s nice but it can get LOUD. As long as parents are regulating their children’s behavior it’s a nice place to be on a rainy day.. ordering inside can take a bit but nothing to complain about… I’ve also picked up for uber here and the wait was a bit long but they were packed. Takes a bit to get their attention if need something additional but they’re busy so it’s understandable. Never anything too serious to complain about or bring to attention.. ps- their ice cream machine works MAJORITY of the time lol
  • AR
    Anastasia Grishankova de Reyes
    Oct 17, 2026
    3.0
    25-Minute Wait at McDonald’s Drive-Thru — Completely Unacceptable I’m extremely disappointed with my experience at this McDonald’s. We spent 25 minutes waiting in the drive-thru, which completely defeats the purpose of fast food. What made the situation even more frustrating was that we were essentially trapped in line, with cars both in front of and behind us. Once we realized how slowly things were moving, we had no way to leave. From what we could see, there was only one employee packing orders, which created a massive bottleneck. I want to make it very clear that this complaint is NOT about the employees. It is about the management and how this business is operated. One person cannot reasonably be expected to handle that volume of orders alone. Management should ensure there are at least two employees handling orders during busy periods, or implement a more efficient system to keep the line moving. It is the business’s responsibility to provide adequate staffing and organize operations properly. Customers should not have to spend 25 minutes stuck in a drive-thru because of poor operational planning. The entire point of fast food is that it should be FAST. A 25-minute wait is simply unacceptable, especially when customers have no option to leave the line. McDonald’s needs to seriously reconsider how this location is managed. This is a management failure, not an employee failure, and I hope the business takes responsibility and makes the necessary improvements.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery with options including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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