ZJ
Zeenat Jahaan
Oct 9, 2026
I had a very disappointing experience at this McDonald’s today. The manager was extremely rude to me and my 3-year-old son. My son is just a little child, and when he touched some items near the manager, including a laptop and toys, the manager reacted angrily and spoke to us in a very disrespectful and hurtful way.
I understand that children need guidance, and I would have had no problem correcting my son if something was wrong. However, there was absolutely no need to speak so harshly to a mother and a 3-year-old child. His behavior was completely unacceptable and left me very upset.
The manager, who appeared to be an older Egyptian man, was sitting in the dining area with his personal belongings, including his laptop and toys. If he needed to keep these items with him, he should have used a private office or another secure area rather than leaving them in a public dining space where customers, including children, could reach them. This does not excuse my son touching the items, but the manager should have handled the situation calmly and professionally.
Unfortunately, this was the second time I experienced rude behavior from this same manager. Customers, especially families with young children, deserve to be treated with patience, kindness, and respect.
I hope McDonald’s management takes this complaint seriously and addresses this manager’s behavior. No customer should leave a restaurant feeling humiliated or hurt because of the way a manager treats them.