Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
I went to this Arby’s on October 1 around 6 PM, and the employee at the register asked me if my CHILD was using something for his skin. What made it even worse was that she asked the same question THREE TIMES, as if we somehow didn’t hear her the first time.
I came there to get food, not to have my child’s appearance repeatedly commented on or questioned by an employee. Asking once was inappropriate enough, but repeating the question three times was completely unnecessary, offensive, and unprofessional.
Your staff seriously need to be retrained on boundaries and customer service. Employees should NEVER be making unsolicited comments or asking personal questions about a child’s appearance, skin, health, or anything else that has absolutely nothing to do with taking an order.
I was extremely upset by this interaction. Customers should be able to come in, order food, and leave without feeling judged or having their child singled out. Please retrain your staff before an inappropriate interaction like this turns into a much bigger issue.
And lastly, the food was NOT great either. Overall, this was an extremely disappointing experience.
PK
Peter Kelly
Sep 26, 2026
5.0
The classic roast beef sandwich is always hot and fresh. The owners of this Arby’s do a great job on cleanliness of the store.
EV
Eddie Vazquez
Sep 19, 2026
3.0
Food is always good. I stopped by in the evening and I was wondering why the parking lot is so dark. There are no lights in the parking lot. Does not feel safe.
JJ
James
Sep 4, 2026
5.0
I wish NJ had more Arby's!
JC
J Con
Aug 23, 2026
1.0
Very disappointing experience at Arby’s. The service was slow, the food was poorly prepared, and the overall quality was nowhere near what I expected. My order took far too long, and when I finally received it, it wasn’t fresh or made with much care.
The staff also seemed uninterested in helping, which made the experience even worse. For the price, I expected much better food and service. Unfortunately, I left disappointed and would not recommend this location based on my experience
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Certified October 04, 2026Yext Knowledge Graph
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