Stop & Shop- CLOSED

Reviews

• RB

  Rebecca Barth

  Jan 18, 2023
  1.0
  The sales go from Friday to Thursday. We get there by 6pm every Thursday, and the sale tags are already taken down. I understand that you need to prepare for the new sales starting the next day, but it's not fair to people who shop on Thursdays to remove them so early. There's no way for us to know the correct prices unless we walk around with the circular. It's problematic enough that we are considering going to a different grocery store. Update: We ended up having to change our shopping day because of the sale tags issue. The tags should not be removed before the store closes, since the prices are supposed to be good through Thursday.
• JJ

  Jhills

  Oct 7, 2021
  1.0
  Too expensive
• AP

  Amanda P

  Jan 30, 2018
  3.0
  As a valued and regular customer, I have keenly observed the behaviors and experiences at the store. It has come to my attention that there is a woman working at the Starbucks within the store by the name of Caitlyn who consistently demonstrates unsanitary behavior and portrays an unfriendly and rude demeanor towards customers. This issue has not gone unnoticed, as several of my friends who also frequent the store have shared their avoidance of Starbucks altogether when this individual is on duty. Therefore, I highly recommend that store management takes immediate and decisive action to address this matter and ensure that all employees consistently deliver professional and courteous service to customers. In my considered opinion, the most appropriate course of action would be the prompt removal of this individual from their current position to a non-facing customer role, as it is evident that she should not be entrusted with responsibilities involving food handling or customer interaction. On a positive note, I would be remiss not to acknowledge the outstanding contributions of Kathy, who consistently exhibit exemplary skills in her craft, particularly when it comes to preparing hot chocolate to absolute perfection. Her dedication and expertise in delivering a consistently delightful beverage experience should be commended and recognized. Moreover, I have been made aware of the invaluable contributions of Ariana, Darleen, and Brian from the front desk. These individuals consistently exhibit friendliness, professionalism, and a remarkable depth of knowledge in their roles. Given their exemplary performance, I firmly believe that they deserve consideration for promotion to upper management and leadership positions. Such a move would not only recognize their individual abilities but also contribute to the overall success and positive reputation of the store. In addition to personnel matters, it is disheartening to note that the store is sorely lacking in fresh, wild-caught seafood. As a discerning customer who values high quality and freshness, I find the absence of such options to be a major disappointment. It is crucial for a store to fulfill the diverse needs and preferences of its customers by offering a varied selection of fresh seafood. Failing to provide these options may not only lead to customer dissatisfaction but also discourage future purchases. Consequently, I earnestly hope that the store's management will take decisive steps to address this issue and ensure a more extensive and consistently fresher selection of seafood for its discerning customers. Additionally, the quality control measures in the produce department have proven to be unsatisfactory, as evidenced by my recent experience with a watermelon that had to be discarded. Unfortunately, this incident is not an isolated one, as I have encountered similar disappointments with tomatoes, strawberries, and other produce items in the past. Given the premium prices of the store's offerings, it is incumbent upon the owners to assume responsibility for the subpar quality control conditions and make investments to improve the overall shopping experience. This could entail implementing more rigorous quality control protocols, upgrading the seafood section to offer fresh options, and enhancing the cleanliness and maintenance of the store. By taking these proactive steps, the owners can ensure that their customers consistently receive high-quality products and enjoy an overall pleasant and satisfying shopping experience. In summary, I hope that my observations and recommendations are taken into consideration by the store's management. Addressing the concerns related to employee behavior, recognizing and promoting exemplary staff members, enhancing the seafood selection, and improving quality control measures in the produce department would all contribute to fostering a welcoming environment that truly prioritizes customer satisfaction and maintains a reputation for excellence.

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