Dunkin'

Reviews

• KA

  Kamran Adan

  May 4, 2026
  1.0
  Warning!!!! I would like to share a concerning experience I had at this location. I watched the staff prepare my decaf order by diluting regular coffee with hot tap water because they were out of decaf. Not only did the coffee taste terrible, but serving caffeine to someone who requested decaf is unprofessional and potentially dangerous.
• FG

  Fidelina Gamez

  Feb 8, 2026
  1.0
  Domingo en la madrugada 02/08/2026 El señor que estaba atendiendo pesima actitud
• AM

  Altagracia Martinez

  Jan 23, 2026
  1.0
  Customer service is terrible. It’s disappointing to visit a place to get breakfast to start your day and encounter unprofessional staff. If you don’t know how to treat people, stay home.
• CF

  Cristina Freire

  Jan 7, 2026
  1.0
  legitimately the worst dunkin i have ever been to. three times now i have had mediocre service and even worse food and drink. support local businesses and go to the place across the street if you want to have a good meal and kind people taking your order.
• FK

  Foysal Khan

  Dec 27, 2025
  1.0
  Follow Up Experience Confirms the Problem Is This Employee and Management After leaving this location, I went to another Dunkin and placed the same type of order without mentioning what had just happened. The employee there listened carefully, rang me up correctly, and made my order perfectly with no attitude at all. There was no rushing, no arguing, and no mistakes. That confirmed what I already knew. The problem is not the customer. The problem is the employee at this location and the lack of proper management oversight. What makes this even worse is that the behavior felt deliberately disrespectful and targeted, not just careless. Customers should never feel talked down to, dismissed, or treated with hostility simply for ordering and paying for food. That is not customer service. That is misconduct. Management needs to take responsibility for who they put behind the counter. This employee clearly lacks basic professionalism, listening skills, and respect. If staff are not properly interviewed, trained, and monitored, situations like this will continue to happen. I will not be returning to this location, and I strongly urge management to address this issue immediately before more customers are treated the same way.