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McDonald's

3.5
(2,451 reviews)

Business Details

15-31 Central Ave, Passaic, NJ
07055, United States
(973) 779-9244
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15-31 Central Ave, Passaic, NJ
07055, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 15-31 Central Ave in Passaic, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
2,451 reviews
5 stars
1,030
4 stars
383
3 stars
344
2 stars
156
1 star
538
  • LO
    Luis Ortega
    2 days ago
    1.0
    Food is good sometimes but the service can be good or bad depending on the workers mood. It’s always crowded and loud and they don’t do nothing about it. Last time I ordered when there was barely any people and once people started coming from school they took 1 hour to bring me my order but the people who came late during the busy hours they gave them food first than me, when asking for my food they put everything in a bag and slammed it on the counter. Depending on the time and person service can be great or bad. Also why renovated to be smaller the old McDonalds was bigger and better now it looks plain and sad. -10/10 renovation
  • TD
    The First Daniels
    6 days ago
    5.0
    Slow 🐌 because they dont measure what there cooking if management is paying over time
  • PM
    Paulino Martinez
    Oct 2, 2026
    5.0
    Servicio muy rápido
  • KE
    Kamal Elsehely
    Sep 19, 2026
    1.0
    Very disappointing experience. This McDonald’s was completely disorganized. They were not listening to my order, gave me the wrong items, and when I tried to have the order corrected, they told me the machine wasn’t working. Instead of fixing the order, they seemed to want to give me whatever they had available. What made it worse was seeing their friends parked in the drive-thru while the staff was clearly struggling to manage customer orders. The whole experience felt unprofessional and poorly managed. I would expect much better service and attention to customers from McDonald’s.
  • SM
    Satyrn Mclean
    Sep 12, 2026
    1.0
    Absolutely TERRIBLE experience. I will never be going back to this McDonald’s again. We placed a breakfast order through the app at 10:30 AM, which is during breakfast hours, and arrived around 11:00 AM. Yes, by the time we physically arrived, breakfast had ended. However, the order was placed and accepted DURING breakfast hours. Somehow, instead of having the order prepared or at least communicating with us, the order was cancelled while we were standing inside the restaurant. Then we were told that the app “automatically cancels breakfast orders at a certain time.” That makes absolutely ZERO sense when the order was placed during breakfast hours and accepted by the restaurant. Don’t blame the app for an issue that clearly happened on your end. And that wasn’t even the worst part. I stood at the front for 10 minutes while an employee walked past me THREE TIMES as if I wasn’t standing there. Nobody was at the front to help. Meanwhile, there were employees in the back making food, standing around, and some were literally on their phones. So you mean to tell me nobody could acknowledge a customer standing directly in front of them? Eventually I had to ask if someone was actually going to help me because apparently standing there waiting wasn’t enough. An employee said he would find someone to assist us. My mom had already come over by this point because now we were both standing there waiting around like idiots for someone to do their job. Then TWO MORE employees came up, walked right past us, messed around with the register, and walked back away without saying a word. At that point my mom was understandably pissed and had to bang on the table just to get someone’s attention. THAT is when people finally decided they wanted to help us, only for us to be given the ridiculous explanation about the app cancelling the order. Nobody offered a solution. Nobody offered anything for the inconvenience. Nobody seemed to care that we had been standing there waiting while employees ignored us. And please don’t respond with the typical “We’re so sorry you had this experience” message because I’m not interested in it. This is NOT the first time I’ve had an issue at this location. At some point, “we’re sorry” isn’t enough. The management needs to actually address what is happening during these shifts. I’m an assistant manager myself and I also work in a hospital, so I understand VERY well what it takes to run a shift properly, keep employees accountable, and make sure customers are being taken care of. What I witnessed today was poor management, poor communication, and extremely unprofessional customer service. Hire better. Train better. Manage your shifts better. If employees have time to stand around on their phones while customers are waiting at the front, there is clearly a problem with how that shift is being run. I’ll be taking my business to the McDonald’s on 90 from now on. I would rather drive farther than deal with this location again. 0 0 0 stars if I could !!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 15-31 Central Ave, Passaic?

McDonald's is open 24 hours a day, 7 days a week, including all delivery and drive-through services.

Does this McDonald's location offer drive-through services?

Yes, this McDonald's location offers drive-through services 24/7.

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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