Worst Dunkin I’ve ever been to. It’s happened to me twice now that they didn’t give me my complete order without any notice they were out of something at the store. They’re expecting to take your money and hope you don’t bother requesting a refund online. Awful service and definitely won’t be back.
TM
Tony Montana
Aug 19, 2026
Terrible place. Advertise dozen donuts for 13.49, want to charge 14.49 at register, and will not honor advertised price when brought to managers attention which is illegal under NJ Consumer Fraud Protection Act. Truly a people with no honor or integrity. Food here is garbage anyway. Bagels they over toast and barely put any cream cheese on. Poor Product, Poor Service, Poor Staff, Poor Management. Save your money.
MM
Michael Morrow
Jun 11, 2026
Well I visited this location Thursday June 11 and ordered an ice coffee and two wraps and they were more worried about taking care of the drive thru instead of taking care of my order when I was there before any of the drive thru people arrived
A terrible experience; the service is consistently poor, and the food quality is low. Not recommended. The last time I ordered through the app, they didn't have what I requested—two dozen donuts. I went to their other location, where they told me to go to the Washington rd, but even there, I didn't receive anything. They told me I had to request a refund through the app, but I never received anything. Today(Washington rd), I went to order four hot chocolates and a dozen donuts, and to top it all off, every single cup came back some what empty. When I confronted the employee, his response was simply that it was correct. It is completely illogical to pay for food only to be treated this way—especially given the current economy. I will never return to either of these two Dunkin' locations (they share the same owner).
JF
Justine Fox
Apr 16, 2026
I always have a great experience at the Dunkin’ Donuts on Washington Rd! The service here is consistently fast and efficient, making it an easy stop even on busy mornings.
I especially want to recognize Upasana—she truly stands out. She has such an upbeat personality, always greets me and my son with a genuine smile, and keeps the line moving with quick, attentive service. It’s clear she takes pride in her work and makes the experience more enjoyable for everyone who walks in.
Excellent service like this is what keeps me coming back. Highly recommend this location!