Douglass Candies, Inc. is a fourth-generation candy company founded in 1919. Since our origin, we have been making the highest quality cream fudge, gourmet chocolates, and REAL salt water taffy giving us our slogan “We Make The Candy We Sell”. You might recognize us by our signature plaid box and trademark scotty dog. The plaid represents our Scottish/Irish heritage while the scotty dog was simply used because our founder, Charles Douglass, adored his scotty dogs. We pride ourselves on customer service, quality control, family, and tradition.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.