DB
Dennis Bajanov
Jun 4, 2026
Date of visit:
05/25/2026
What a poor reflection of the “hospitalities” industry.
As a dine-in customer, you should never feel unwelcome in the space you choose to spend your meal in.
My friend and I walked in around 9:25 and instantly heard the manager yelling to the dining room that they were closing soon and everyone has about 20 minutes left. People were visibly uncomfortable, families began to take their things and leave.
We were sat at about 9:30 and presented with our food thereafter. Throughout our dinner, the manager considered it acceptable to continue reminding diners every 5-10 minutes that they had to leave soon, at least another four times while we were eating. And again, these chants started before we even sat down.
Further, she was loudly directing her employees on back-of-house duties. To hear “take care of the toilets,” “go wash this,” “go clean that…” nobody wants to hear that while eating.
Very authoritarian style of leadership from this particular manager, and the “power trip” energy permeated into the dining experience. At 10PM sharp, to the minute, the manager addressed the dining room, where only my friend and I were left, that “everyone needs to leave.”
Food unfinished and feeling disrespected, with no courtesy shown at all in an industry eponymous with hospitality, we left.
If you’re rushing to leave, don’t sit patrons. If you don’t want people in your dining room past a certain time, stop accepting dine-in orders and do take-out only for walk-ins. Don’t rush diners who just walked in and just sat down.
Address people as human beings. And treat the people bringing you business with mutual respect.
HIGHLIGHT:
The girls at the front though, our lovely waitresses, were angels—compassionate and apologetic. They deserve better leadership, and they deserve better in general.