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El Pollo Supremo Express - North Bergen

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About

RestaurantBarbecue RestaurantCaribbean RestaurantCatererChicken RestaurantChicken Wings RestaurantFamily Style RestaurantFast Food RestaurantTake Out Restaurant
This recipe for success was created by founder and current day majority owner Eugene R. Alvarez. In 1982, Mr. Alvarez (a.k.a. Ramiro) opened the 1st El Pollo Supremo in the agricultural town of Oxnard, CA. Following an immediate positive response for having the healthiest and more flavorful chicken, he was joined by three friends. Together they set out to expand to new locations. By 1984, the original restaurant had been sold and the first New Jersey Location was established. The Spanish International Research Institute quickly voted El Pollo Supremo as the best fast food chicken restaurant in all of New Jersey and New York. The accolades have been numerous, but none as important as the multiple generations of loyal customers. Parents that

Location

El Pollo Supremo Express - North Bergen
8101 Tonnelle Ave, North Bergen, NJ
07047, United States

Hours

Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.