Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
I almost never leave reviews, but I had to warn people about this place. If you value your health, do not eat here. I’d rather go hungry than ever eat at this Smashburger again.
My relative ate here while visiting me in November 2025 and woke up the next morning with severe diarrhea. At the time, I didn’t think much of it.
Then on June 19, 2026, I ordered a burger and fries from this same location. For the next seven days, I had severe stomach pain, nausea, vomiting, and diarrhea. I couldn’t keep food down and became so dehydrated that I ended up in urgent care receiving IV fluids. I tested positive for rotavirus. I haven’t been that sick in years.
I’m convinced I got sick from this Smashburger. I live alone, work remotely most days, rarely go out, and Smash burger was the only fast-food restaurant I ate at that week. I’m also extremely careful about handwashing and hadn’t had a stomach virus in over 12 years.
I contacted Smashburger, and after “investigating,” they claimed everything met their safety standards and offered me a free meal. Honestly, why would I go back after spending a week sick and ending up in urgent care on IV fluids? No thanks.
I wouldn’t recommend this place to my worst enemy. If this Smashburger were my only option, I’d rather starve. Eat here at your own risk.
BL
bougie lou
Jul 26, 2026
5.0
It is so good
BC
bob cavallaro
Jul 25, 2026
2.0
Unfortunately it has gone downhill. Place was dirty, service was OK but the food is now subpar. Not worth the $
FD
Frank Deliessche
Jun 24, 2026
1.0
Do not come here if you’re in a rush. It took over 25 minutes for us to get an order filled. 2 burgers , one with cheese and one without. There are 5 tables occupied in this place. The three people making the food are the slowest I’ve ever seen and the poor lady manning the register and bussing the food is all over the place. The orders come out piecemeal ! I waited an additional 5 minutes to get my order after my friend got his. I literally saw her visit a table 4 times, once for each person that had ordered. I get it if we ordered separately but we didn’t. Fix your process guys it’s so inefficient.
The bathroom is also terrible. The toilet doesn’t flush and the faucet is completely loose and disconnected from the vanity.
I highly so BOT recommend coming here.
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
Where is Smashburger located?
Smashburger is located at 1260 Springfield Ave., New Providence, NJ 07974, United States.
What are the regular opening hours for Smashburger?
Smashburger is open Monday to Thursday and Sunday from 10:30 AM to 9:30 PM, and Friday and Saturday from 10:30 AM to 10:00 PM.
Does Smashburger offer delivery services?
Yes, Smashburger offers delivery services with opening delivery hours from 10:00 AM to 9:00 PM on weekdays and Sunday, and from 11:00 AM to 9:30 PM on Friday and Saturday.
Can I order and pay ahead for pickup at Smashburger?
Yes, Smashburger has an order and pay ahead system available for pickup.
Does Smashburger have seating available and is it family-friendly?
Yes, Smashburger offers seating, welcomes families, and has amenities such as high chairs and wheelchair-accessible entrances and restrooms.
Is Smashburger suitable for vegetarians and does it serve breakfast?
Yes, Smashburger serves vegetarian options and offers breakfast, lunch, and dinner menus.
How can I contact Smashburger?
You can contact Smashburger by phone at +1 908-286-0100.
What nearby places can I visit around Smashburger?
Near Smashburger, you can visit places like Kessler Rehabilitation Center for physical therapy, Bellariva Pizzeria for pizza, and Village Shopping Center for shopping.
Are there fitness and wellness options near Smashburger?
Yes, nearby fitness and wellness options include Pure Barre gym, New Providence Karate and Kickboxing, Martial Arts for Life, Orangetheory Fitness New Providence, and Elements Massage spa.
What are some nearby services and shopping options to Smashburger?
Nearby services and shopping options include AT&T mobile phone stores, Braunschweiger Jewelers, Sport Clips Haircuts of New Providence, RadioShack electronics store, and Western Union money transfer services.
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