Initially started in the small pueblo of San Jose Jalisco, Mexico, our father Jose taught us how to communicate and serve others. He had a convenience store and on weekends sold carnita tacos, tostadas, pozole, menudo, as well as other traditional Mexican dishes. The restaurant was a way to commemorate our father and all that he taught us which is why we all decided to name our greatest success after him, Don Jose. We opened our first restaurant here in the United States in East Hanover, New Jersey in 1998. Two years later we opened our second location in Sebring, Florida. Our third location opened in 2011 in Netcong, New Jersey. Ever since we arrived in the early 1980’s, we have been working hard to prepare and serve quality Mexican food.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.