At Bivio our passion is authentic Neapolitan pizza. Napoli… our love of the city, its cuisine, and in particular, its pizza is where our story began. We heard time and time again “It’s all about the dough.” True to Neapolitan tradition, and the passion of the pizzaioli, we construct our pizza using “00” flour from Naples, San Marzano DOP tomatoes, extra virgin olive oil, fresh basil, fior di latte or bufala mozzarella, and sea salt. Our dough is gently mixed using a 20 year old “lieveto madre” (natural yeast culture) then with intense heat is baked in our wood burning il forno.
At Bivio all of our dishes are made with the freshest and highest quality ingredients.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.