Good evening, everyone.
This is my first time ever writing a bad review, but I feel like I have to be honest.
I searched for the nearest Jamaican restaurant on Google, and this franchise came up. I arrived around 6:58 PM on April 29. The man working there said he wasn’t Julius, but I believe it was him. He mentioned a new policy where customers can taste the food before purchasing, which I appreciated.
I sampled the macaroni and cheese and the yams. It was also advertised as “Jerk Wednesday,” so I expected fresh jerk chicken. I asked if the jerk chicken was grilled, and he told me it was smoked. However, after tasting it, it seemed more baked than anything.
While I was waiting to order, another customer came in. I let him go ahead of me, but then the employee took his order and started preparing his plate while I was still waiting. I noticed the portion of rice he gave him was very small, and when I questioned it, he said it was “complimentary.”
More customers came in and were helped by this ONE man while I was still there waiting. I also ordered rum cake and pound cake. My total came to $49.17, which surprised me. Then he suddenly reduced it by $9, bringing it down to about $39, which felt a bit inconsistent.
At one point, he reassured me that if I didn’t like the food, he would refund my money.
Unfortunately, the food was not good at all. The desserts were even worse the pound cake had mold, and the rum cake was stale. That is completely unacceptable.
I do have photos. I considered contacting the health department, but I’ve decided to leave it at this review. I will not be returning to this establishment.
Please be cautious if you choose to eat here.