We are a small and family owned business started on Staten Island NY in 2019. We utilize premium tea leaves and fresh ingredients to handcraft each drinks we offer on our menu. We also offer vegan, and dairy free options without extra charge. We specialized in brewing authentic oriental tea such as Jasmine Milk Tea, Oolong, and Fragranced Black Tea blends. We also offer specialty coffees and lattes, Acai Bowls with tons of fresh fruit options.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.