Hidden Grounds at 144 Summit Avenue is a colorful, spacious Jersey City café bringing South Asian-inspired flavors together with specialty coffee. Enjoy stovetop masala chai, cardamom drinks, matcha, New Orleans-style cold brew, breakfast, pastries, bagels and sandwiches. It’s a welcoming place to meet friends, get work done or try something more interesting than your usual order. Your regular coffee may take the news personally.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.