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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(214 reviews)

Business Details

30 Mall Dr W, Jersey City, NJ
07310, United States
(201) 656-0769
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
30 Mall Dr W, Jersey City, NJ
07310, United States

Hours

Monday5:30 AM - 8:30 PM
Tuesday5:30 AM - 8:30 PM
Wednesday5:30 AM - 8:30 PM
Thursday5:30 AM - 8:30 PM
Friday5:30 AM - 8:30 PM
Saturday5:30 AM - 8:30 PM
Sunday6:30 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 30 Mall Dr W in Jersey City, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.4
214 reviews
5 stars
87
4 stars
43
3 stars
17
2 stars
9
1 star
58
  • VP
    Vanessa Plourde
    5 days ago
    5.0
    Dommage que ça n'existe plus au Québec! J'adore
  • ZC
    Zaniyah Catlett
    Aug 12, 2026
    1.0
    I noticed that the food board was covered in black stains, which is not its original light gray color. I asked the crew member preparing my food if he could place a sheet of parchment paper down first, as they usually do. He responded rudely, saying, “It’s already clean.” I replied, “Okay, no problem. I don’t want it.” I then walked over to the register and waited for the manager to ask for a refund. While he was talking about me to his colleagues, one lady turned around and stared at me in disgust. What happened to customer service? I wasn’t rude. I simply made a small request, and it was blown out of proportion because I wanted a refund.
  • OZ
    Osman Zubair
    Jun 29, 2026
    1.0
    Terrible customer service. Avoid. No sleeves for hot drinks and they try to charge you for an extra cup.
  • RH
    Riley Hundley
    Jun 14, 2026
    1.0
    I ordered a small black iced coffee which already costs the same as most large iced coffees at Dunkin outside the mall. I’m okay with paying mall prices but they then charged me 50 additional cents for less ice. Then when I paid and asked why there’s so many up charges they pointed to a printed out sign on the wall of their own prices. I then said okay well if that’s the case then just don’t give me any ice in my coffee. They then demanded 49 more cent and said that there’s an additional charge for no ice. I told them that was insane and just to put a few pieces. An immense amount of stress over a black light ice coffee. I will not be returning and I think that having a printed out sheet of your own prices shouldn’t be okay. 0/10 experience.
  • RM
    Rose M.
    Jun 13, 2026
    1.0
    I ordered a matcha drink during my visit, but unfortunately it did not taste as expected. I order matcha drinks from Dunkin regularly, so I felt fairly confident that something was off with the preparation. After trying to decide whether to keep it, I ultimately returned to the counter and politely explained the issue. I requested a refund because I no longer wanted the drink or a replacement. The refund process was more difficult than I expected. I was initially told that a refund could not be issued and was asked for my receipt. Unfortunately, I had already thrown it away in the store's trash can after placing my order. Although my order number was printed on the cup, I was informed that the receipt was required. What was most frustrating was being told to retrieve the receipt from the trash myself. The interaction left me feeling uncomfortable and embarrassed, especially since I was simply trying to resolve an issue with an incorrectly prepared drink. There also seemed to be some confusion regarding the refund process, as I received different explanations before the refund was eventually processed. While I appreciate that the refund was ultimately issued, the overall experience could have been handled with more professionalism and customer care. Mistakes can happen, but how concerns are addressed often has a bigger impact than the mistake itself.

Frequently Asked Questions About Dunkin'

What are the hours of operation for this Dunkin' location in Jersey City, NJ?

The Dunkin' at 30 Mall Dr W in Jersey City is open Monday to Friday from 5:30 AM to 8:30 PM, Saturday from 5:30 AM to 8:30 PM, and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified August 30, 2026Yext Knowledge Graph
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