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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(429 reviews)

Business Details

463 Tonnele Ave, Jersey City, NJ
07307, United States
(201) 459-0006
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
463 Tonnele Ave, Jersey City, NJ
07307, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 463 Tonnele Ave in Jersey City, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.8
429 reviews
5 stars
226
4 stars
68
3 stars
35
2 stars
26
1 star
74
  • BT
    Barzi Tejada
    Jun 26, 2026
    5.0
    This has the kind of story that businesses hope happens but rarely get to hear about afterward. Here’s a polished review that keeps your warmth and appreciation while making it flow naturally: I don’t leave reviews often, but this one deserved to be written because it is a perfect example of what going above and beyond in customer service looks like. My mom was in a rush this morning and stopped at a Dunkin location that we don’t normally visit — the one off Tonnelle Avenue and Manhattan Avenue in Jersey City. If you know the area, you know exactly what kind of morning rush that means: Lincoln Tunnel traffic, Turnpike commuters, and people trying to get everywhere all at once. Patience isn’t always in abundance during those hours. She hurried inside with coffee and breakfast on her mind and didn’t even hear the “Welcome to Dunkin’” from behind the counter. She had left Mio, our dog, waiting in the car, so there was an extra sense of urgency. She ordered her usual: a coffee, a croissant sandwich, and a blueberry muffin. When her number was called, she grabbed her order and headed back to the car, only to realize that the croissant was missing. Back inside she went. This is where the team turned a small inconvenience into an experience worth talking about. My mom explained that the croissant was missing but that she was in a rush, so it didn’t even need to be toasted because she had her dog waiting in the car. Without hesitation, the Dunkin employee responded, “No worries — here’s a pup cup while we heat up your croissant so your pup can be comfortable.” Such a simple gesture. They acknowledged her urgency, understood the situation immediately, and instead of simply fixing the mistake, they found a way to make the entire experience better. They made her feel like her time mattered and responded with kindness and a solution. The gesture was so thoughtful that my mom called me immediately afterward and said, “They need a review NOW!” Shout out to the staff at the Dunkin on Tonnelle and Manhattan in Jersey City. You turned a missing sandwich into someone’s great day. Thank you for reminding us that customer service isn’t just about getting orders right — it’s about how you make people feel when things don’t go according to plan. THANK YOU! ☕🐾❤️
  • EH
    Ernest Hanks
    May 16, 2026
    4.0
    Friendly staff. Food and beverage average. Prices fair.
  • JE
    Jo express
    Apr 3, 2026
    5.0
    Good job
  • MA
    Matt Alcazar
    Feb 7, 2026
    1.0
    Completely got my order wrong. Paid for an extra egg and didn't get it. Frozen coffee came out terrible
  • FA
    flavia acosta
    Jan 13, 2026
    1.0
    went today at 7 am and the woman that took care of me was very rude. raised her voice at me , had no patience and was very sarcastic, while the other lady that was making sandwiches laughed . horrible customer serve.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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