Head to our Hoboken ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
The customer service here was superb. The receipt indicates Maddi as the person who served me. I want to say thank you for such a wonderful experience.
MK
M K
Apr 26, 2026
1.0
Wouldn’t go here!
JM
Joseph McCormack
Apr 11, 2026
2.0
$10 for a small scoop of ice cream in a cone
LL
lacy
Mar 26, 2026
2.0
Where do I even begin?
It was a nice spring day and I decided to treat myself to ice cream with my good friend Nancy, after a long day at work. Immediately as soon as I entered this establishment I was BARELY greeted by a young teenage girl with cherry reddish hair with a weak “Welcome.” When my friend was trying to clarify a menu item, the employee was extremely dismissive and rude towards my friend. I also noticed that as the Uber Eats drivers entered she was yelling at them that they were out of stock of a lot of flavors, as if it was their fault, and basically chasing them out the store.
The first scoop of despair–Marshmallow Sky. The ice cream itself was great, but her attitude when serving it was just the opposite.
The second scoop of agony–Half Baked. She gave me a scoop that was significantly smaller than the last one when they always give me a good portion when I usually stop by.
Finally, when it was time to pay, she rudely told me to go to another register because the one I was at was busy. The tone was sharp and unnecessary, making what should have been a simple transaction feel like a chore.
I left feeling that the quality of service didn’t match the quality of the ice cream. Friendly, respectful customer service is as important as the product itself, and sadly, this visit missed the mark.
Z
zade .-.
Jan 3, 2026
5.0
I was helped by a lovely employee named Ingrid who was so kind, welcoming, and extremely helpful. She made my Ben and Jerry’s experience wonderful and unforgettable.
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