Dunkin'

Reviews

• JP

  Joey Pasquino

  3 days ago
  5.0
  I'm not understanding these reviews, I got two drinks and a sandwich. it was excellent and I got it pretty fast too the service was very nice and the girl at the front counter was super sweet :) I would always go to this dunkin yall are just in a rush lol
• CT

  Charlie T

  May 1, 2026
  1.0
  they are always busy even if there's one person, the drive thru is the slowest one i've ever been to. they mess up such easy drinks all the time. never have i been to a place that seems like no one knows what they are doing
• LG

  Laura Gutierrez

  Apr 27, 2026
  5.0
  I come here almost every day. Staff is extremely kind and service is FAST even when it's busy
• TO

  Thomas O'Grady

  Mar 21, 2026
  1.0
  Yesterday an employee said they open at 5:00 AM, and the hours online reflected that information; however, the hours are wrong. Today, the employee there setting up at 5:25 AM (who was very nice) stated,“The owner never changed the hours online.” When asked when they actually open he said, “6, 6:30, 7:00…” How can anyone run a business where not only are the posted hours incorrect, but the employees don’t even know when it is open? This review is 100% not about the employee who was clearly doing the best he could and was very friendly; it is about incompetent ownership.
• HH

  Hello My Name is Hello

  Feb 25, 2026
  1.0
  I would definitely give this dunkin zero stars if I could. never in my life have i experienced worse service than this place right here. insanely rude and impatient staff, they are either nasty to you or incompetent. i go here once a week because it is on my way to work and im not even kidding when i say my order has been messed up EVERY single time ive been here. i refuse to leave the drive thru line until i check my bag for the missing items i KNOW will be there and they don't like that. for a while it was an old lady who was ridiculously slow and incompetent. arguing with me about paying for my food when i already paid on the app. i don't know if shes even there anymore but she ranted to me in the drive thru line about how crappy the job is, and i was like okay lady im in a rush just give me my coffee! don't even bother ordering on the app, they will 100% mess your order up. if you get a donut, they will almost never give it to you and when you ask they get nasty with you and act inconvenienced. the dunkin on mountain ave however has friendly, hardworking staff and they are efficient and never mess your order up. once in a while is forgivable but that fact that its every single time and many people have said the same thing, tells me all i need to know. do better dunkin main st.

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