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McDonald's

3.9
(1,806 reviews)

Business Details

193 Essex, Hackensack, NJ
07601, United States
(201) 968-9878
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
193 Essex, Hackensack, NJ
07601, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 193 Essex in Hackensack, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.9
1,806 reviews
5 stars
887
4 stars
410
3 stars
235
2 stars
77
1 star
197
  • MM
    Malik
    Aug 4, 2026
    1.0
    Ngl sucks
  • NP
    Nauti P
    Jul 31, 2026
    1.0
    I placed an order TWICE on UberEats this morning for a Medium Latte. I kept receiving a black coffee and I even asked the driver to confirm with the workers if it was the correct order. I called the store to see if they could help and all I was told was the machine was out of service. As a worker in fast food that also deals with UberEats this is very Unprofessional, if that was the case that should’ve had the driver call me to tell me that they’re out of what I ordered so that I could exchange for something else. DO NOT ORDER FROM THIS STORE.
  • EM
    Eliana Matera
    Jul 31, 2026
    1.0
    Says 24 hour open drive thru, actually is not. Went around midnight and sat there for 10 minutes, and they said they were closed, despite having a big sign saying their drive thru is open 24 hours. False advertising.
  • RP
    Robert Pattinson
    Jul 13, 2026
    1.0
    filet o fish wasnt cooked all the way, it was cold like its refrigerated and the bun was stale and not steamed at all?
  • KN
    Kelly Nurnberg
    Jul 2, 2026
    1.0
    I have lived in Hackensack for 26 years, and while I don’t eat at McDonald’s very often, when I do, I usually go to our local location. Unfortunately, I have yet to have a consistently pleasant experience there. The staff is rarely friendly, and the drive-thru has made numerous mistakes with my orders over the years. One thing I genuinely don’t understand is the obsession with ketchup. No matter what I order, I’m routinely given only three packets. If I politely ask for more, the staff often seems irritated and will toss a large handful into the bag as if it’s an inconvenience. It makes for an uncomfortable customer experience. The biggest disappointment, however, is the quality of the Big Mac. It is almost always assembled poorly—far too much shredded lettuce, sauce everywhere, and the sandwich falls apart the moment you pick it up. It’s messy and nearly impossible to eat. What makes this even more frustrating is that when I order a Big Mac in Manhattan or other boroughs of New York City, it is consistently well made. The ingredients are balanced, the sandwich is neatly assembled, and it holds together the way a Big Mac should. This Hackensack location has so much room for improvement. Better customer service, greater attention to order accuracy, and proper sandwich preparation would make a tremendous difference. After 26 years in this community, I would love to see our local McDonald’s provide the same level of quality and professionalism that so many other locations consistently deliver.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 193 Essex, Hackensack?

McDonald's at 193 Essex, Hackensack is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, McDonald's offers delivery service available 24/7 with options including delivery, same-day delivery, curbside pickup, and no-contact delivery.

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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