This profile is uncertified and using publicly sourced data
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Business Details
About
Donut Shop
It all began on the sandy beaches of the Outer Banks in Duck, North Carolina. There, Founder Russ DiGilio and his family would enjoy relaxing and fun vacations. But something was missing – there was no place to get that sweet staple of happiness – a warm, fresh donut! So, they decided to create their own which led to the first Duck Donuts opening in 2007. Now, you can enjoy the taste of the Outer Banks in your backyard by visiting one of our 100+ locations across the country!
Our Mission
To deliver smiles and warm, delicious and made-to-order donuts created just the way you like.
Location
Hours
Monday7:00 AM - 3:00 PM
Tuesday7:00 AM - 5:30 PM
Wednesday7:00 AM - 5:30 PM
Thursday7:00 AM - 5:30 PM
Friday7:00 AM - 5:30 PM
Saturday7:00 AM - 7:00 PM
Sunday8:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.