Puffy Cotton Candy takes cotton candy-making to thrilling new heights as our artists spin custom creations by hand, in eye-popping sizes, shapes, and colors — in a dozen mouthwatering flavors.
In addition to spinning delicious cotton candy clouds, cakes, and crystals, we are world-famous for crafting our mesmerizing cotton candy characters. Standing nearly two feet tall, our artists transform a mountain of fresh cotton candy into magical characters like a rainbow unicorn, sweet puppy dog, and so much more!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.