Fresh chocolate is the best chocolate. That’s why we’re there every step of the way – from the cocoa fruit to the chocolaterie. We seek out the world’s most aromatic cocoa beans, obtaining many of our natural ingredients directly from Switzerland. And we’ve been refining our artisanal chocolate-making for generations. We reinvent chocolate day in, day out – so we can share it with you piece by piece.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.