Dunkin'

Reviews

• HK

  Henry Kramer

  May 2, 2026
  4.0
  Standard Dunkin store. Fast service.
• KH

  Kevin Hudaume

  Apr 23, 2026
  1.0
  This is the worst Dunkin’ I have ever been to. I went a few times and never got my order right..
• DS

  Dylan Shack

  Apr 15, 2026
  1.0
  This Dunkin never gets it right. However today was the final straw. The coffee tasted terrible, like it had been brewed way too long and too strongly. That was surely the case, as I ended up feeling sick afterwards. Avoid this location at all costs.
• JM

  J M

  Jan 27, 2026
  1.0
  Great store been coming every single day forever. Older manager on shift tue Jan 27 at 1. Just ruins my experince every single time. He is super kind to young girls employees and customers. The older white women his short and rude with. Im making this post cause iv seem him do it to much to a delightfully nice and hard working older woman. He should stop in this county we dont take it lightly.
• JM

  Jonathan Morr

  Jan 14, 2026
  1.0
  This location has now lost a returning local customer due to repeated poor service at the drive-thru window. This is the second time in a few months that I gave this store another chance after a previous issue with the same employee, who had incorrectly prepared my order and then argued with me instead of reviewing it. Today, I placed my order through the mobile app. When I arrived, the employee asked over the intercom what I wanted. I clearly stated that I was picking up a mobile order and proceeded to the pickup window. Upon arrival, the employee responded with an unnecessary attitude, insisting that I needed to tell him I was picking up an order—something I had already done. I explained that every interaction I’ve had with this employee seems to turn into an argument, and asked that he simply provide my order. He then stated that if I did not tell him properly, I would be left sitting at the window with no assistance, which was both confusing and unprofessional. I mentioned that I have dashcam footage showing that I did, in fact, state my name and that I was picking up an order when asked. At that point, the employee walked away from the window. A manager then came to the window. I explained that this was the second incident with the same employee. Rather than addressing the concern, the manager dismissed it by suggesting that the employee “may not have heard” me. If an employee is repeatedly having communication issues with customers, this should be addressed through training or reassignment—especially when the same issue continues to occur. To make matters worse, once I got home I noticed the coffee cup was significantly underfilled. The cup had to be tilted at a steep angle before the coffee was even visible. Between the ongoing customer service issues and inconsistent product quality, this location reflects poorly on the brand. I strongly believe Dunkin’ corporate should review this store’s operations and staff management, as it is negatively impacting the customer experience and the company’s reputation.