Dunkin'

Reviews

• LL

  LES45

  May 3, 2026
  2.0
  The rudest staff here at this location. Corporate need to really screen who they hire. I was looking at the menu screen and a older heavyset lady said to me to move up, can't order from where you're standing. I asked for a box of 50 munchkins and 3 cups of coffee and I asked the young girl if I can have a mixture. She said there's only 3 choices of munchkins so I took all three choices in the mixture. There were slim picking on the donuts as well. I asked her if there were any coming up because it's 9:00 in the morning and you're all out of donuts? She didn't answer me so I paid for everything and ask for a bag or a tray, apparently they don't have that either. Then I asked the older lady. Can I have a bag for the sugar, stirrer and napkins. She rolled her eyes at me like that was too much to ask for and gave me a 3x5 bag that they use to hold pastries in! Now I have three cups of coffee. The little bag to put sugar and condiments in, munchkins in my arms and trying to open the doors at the same time. Get to my car I have to put everything on the hood of my car and open the door to put everything in the car cup holders. I am never visiting this establishment again. Are you kidding me? There are Starbucks and another Dunkin Donuts all over Ridgewood and Glen Rock. Why would anyone pay for frustration? Seriously, no donuts at Dunkin Donuts is like no bagels at a bagel shop. It's 9:00 a.m. get with it!!
• FA

  Franklyn Aponte

  Apr 20, 2026
  4.0
  They have a couple of tables and chairs.
• HO

  Heridania Ortiz

  Mar 26, 2026
  1.0
  The Manager in there is very rude and unprofessional
• JC

  Justin Cooper

  Mar 9, 2026
  1.0
  Let’s just say this, if zero was an option that would be my choice. LORRAINE Is extremely impatient and arrogant. She apparently is the “manager” and if I ran a business she would be my last choice for that position. She is just rude, disrespectful and has zero customer service skills. How is she a manager at the facility I have no clue. Everyone else there is nice but she honestly needs to go. She was extremely rude my wife who is 6months pregnant and she always picks up her order from the window. She refused to give her her drink and told her that she could come inside. Mind you all she had to do was pass her the drink(it was preordered and payed for already) close DD to my wife job and now she doesn’t even feel comfortable going there, it was completely unnecessary and unprofessional how she acted. Let me add that it was 30 degrees outside, raining, and your going back and forth with someone who is just picking up there order. That interaction could have been less then a minute if she just did her job!
• TC

  Tiffany Cano

  Mar 7, 2026
  1.0
  i will start by saying after reading the prior reviews it’s very clear who mine will be about. LORRAINE the older woman “manager” who works there is extemely unprofessional. Did a mobile order for the walk up window and pulled up in my car and walked up to the window to get the order was met with this woman who refused to give me my order making multiple excuses saying first i wasn’t getting my order until she completed someone’s uber order then refused to give me my drink because she wanted me to park on the other side of the parking lot. closed the window in my face 3x and made the entire staff ignore me. i am 6 months pregnant and she made me wait outside in 30 degree weather in the rain for 20 min just to receive a drink i paid for because she didn’t want to service me until i moved my car to the other side of the parking lot and in turn made me late for work. dunkin will have to rectify or lawyers will be involved. This mistreatment is inexcusable. Also would like to mention they do not do their curbside pickups- i did a CP one time and waited in my car for almost an hour before walking up to the window where they had my drink stating i could just come to the window to get it myself. IF I COULD GIVE ZERO STARS I WOULD.

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