Since 2018, Santiago’s Bakery has been a family-owned destination for authentic Mexican pastries and cuisine in the heart of Elizabeth, NJ. Our bakery proudly serves the local community with an array of freshly prepared pan dulce, conchas, and custom-made cakes perfect for any celebration. We are dedicated to preserving the rich tradition of Mexican baking, offering classic favorites and special treats like Rosca de Reyes. We also offer a selection of delicious Mexican dishes, ensuring every visit is a flavorful experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.