Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Absolutely horrible experience. This was my first time visiting, and before I even had a chance to order, I watched staff tell the customers in front of me that they needed to clean the grill before taking any orders. Meanwhile, I stood in line for over 20 minutes without even being acknowledged.
There were several other customers behind me also waiting, and instead of assisting anyone, the staff were in the back laughing, joking, and completely ignoring the entire front of the store. It was extremely unprofessional and frustrating.
This experience was beyond disappointing and honestly unacceptable. I will not be returning. Management seriously needs to address the lack of professionalism and customer service here.
TS
Tony Senia
Apr 25, 2026
1.0
If I could score a ZERO I would. Absolutely ridiculous wait. They canceled my order and did not say a word. When I asked why and spoke with the manager, I got a lame excuse that another person with the same mame asked to cancel their order. No apologies, no rush to satisfy the order. It took 45 minutes to receice 2 burgers and 2 fries. Unacceptable and poor staff and management!
JJ
Jade
Apr 13, 2026
5.0
I love eating here but sad my favorite burger isn’t on the menu no more was the only reason I really went there food great but I’m not happy with change
CL
Canbie Lam
Apr 11, 2026
2.0
First time here, pretty disappointed. Order was missing fries and drink. No lettuce or onions on our burgers that we paid $10+. How does that even happen?? Only when we complained, then they gave us onions on the side.. was looking forward to this but won’t come again
SE
sama elsayed
Apr 1, 2026
1.0
Horrible food. Ordered my kid a cheeseburger and Mac and cheese. The patty was crunchy and hard. The Mac and cheese was brown and i couldn’t even pick up any Mac in my fork from how hard the cheese was. It was basically a big blob of burnt cheese. Then I asked for another and they told me they make their Mac and cheese on the grill it’s not velveeta. All I have to say is Kraft Mac and cheese was better than whatever was in that cup. Just horrible experience overall.
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
Where is Smashburger located?
Smashburger is located at 55 Parsonage Rd., Space FS16B, Edison, NJ 08837, inside Menlo Park Mall.
What are Smashburger's regular dining hours?
Smashburger is open Monday to Thursday from 10:30 AM to 8:00 PM, Friday and Saturday from 10:30 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Smashburger offer delivery services?
Yes, Smashburger offers delivery with hours Monday to Thursday 10:00 AM to 7:30 PM, Friday and Saturday 11:00 AM to 8:30 PM, and Sunday 12:30 PM to 5:30 PM.
Can I order Smashburger food online or through an app?
Yes, you can order Smashburger via their official app or online through their website for pickup or delivery.
Is Smashburger family-friendly and accessible?
Yes, Smashburger welcomes families, provides high chairs, and has wheelchair accessible entrances, parking, seating, and restrooms.
Does Smashburger have seating available?
Yes, Smashburger offers dine-in seating inside the restaurant at Menlo Park Mall.
What nearby places can I visit before or after dining at Smashburger?
Nearby places include Gatcha Menlo Park bookstore, Sunglass Hut for eyewear shopping, and Showcase for flowers and gifts, all located close to Smashburger in Menlo Park Mall.
Are there any other dining options near Smashburger?
Yes, nearby dining options include New York Fries for American diner fare, Crepe Delicious for pancakes and ice cream, and Ruby Thai Kitchen for Asian cuisine.
Where can I find shopping and entertainment near Smashburger in Menlo Park Mall?
You can explore nearby retail stores like Kids Foot Locker, Abercrombie & Fitch, and color-themed art events at Color Me Mine, plus Onyx Nail Salon & Spa for beauty services.
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Certified May 17, 2026Yext Knowledge Graph
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