AK
Ahmet Tahir Koylu
2 days ago
Very disappointing experience. I came here with a friend, and he ordered a chicken bowl. The amount of chicken they initially put in the bowl was honestly ridiculous — there was barely any chicken in it.
We politely asked the employee to add a little more because the original portion was clearly too small. They added just a tiny amount, so we asked once again for a little more. We were not asking for double chicken or an extra full serving; we were simply asking for a reasonable portion. The employee then told us that we would be charged for double chicken, which honestly shocked us.
This is especially disappointing considering the whole viral Chipotle portion controversy, where even Chipotle’s CEO publicly talked about customers being able to ask for a little more when portions don’t feel sufficient, while making it clear that an actual double serving of meat costs extra. There is a big difference between asking for DOUBLE chicken and asking an employee to correct an obviously undersized portion.
If you are selling something as a chicken bowl, customers should not have to argue just to get a reasonable amount of chicken in it. The portion was extremely stingy, and the way the situation was handled made the experience even worse.
Definitely not what I expected from Chipotle. Very disappointing customer service.
LG
Luis Carlos Giraldo
Aug 14, 2026
They didn't attend my order on time, 20 minutes
Chipotle is a convenient choice when you want a quick, customizable Mexican-style meal. We tried both the tacos and a bowl, with plenty of lettuce, fresh salsa, rice, beans, and meat. The portions were generous, and I liked being able to choose exactly what ingredients and toppings I wanted.
You can see the meat being grilled and the food assembled right in front of you, which adds to the fresh, made-to-order experience. There are also plenty of choices, including different meats, salsas, cheese, guacamole, and vegetables.
The restaurant has a bright, casual atmosphere with large windows and plenty of seating. Service was efficient, and the overall experience was good. However, the flavor of the food was fairly average and not particularly memorable.
A solid option for a quick, filling, and customizable meal, but the taste could be more distinctive.
I found a half Cockroach in my plate🤢🤢🤢
The WORST Chipotle (actually, the ONLY horrible Chipotle I’ve come across). Everyone working at 9:30pm on 7/1/26 should be FIRED, particularly the incredibly rude and incompetent Nicole. Unfortunately not my first horrible experience with these folks but tonight I had enough. Every time I’ve visited at this hour, they pull the same stunt - charge my card without saying or displaying the total and don’t provide a receipt. When asked for a receipt they play dumb…and when you insist and they provide it, you realize you’ve been overcharged. It’s typically an extra guac (a side of guac) which is a pretty sad scheme not to mention odd scheme. Cannot imagine how many times they get away with this - as people don’t insist on a receipt of just don’t review. Additionally, the portions as of recent are minuscule. I mean, for a bowl, they use half a teaspoon of protein - and at checkout the entire bowl is about 40% filled. Fast food shouldn’t be this complicated, unpredictable and scammy. People who clearly despise hospitality and the service industry shouldn’t have jobs where they interact with customers let alone serve food. ** AVOID **