Wingstop

Reviews

• AD

  Andrea D.

  Sep 27, 2026
  1.0
  I recommend saving yourself the trouble and NEVER placing a delivery order through their website (which is listed as the business's preference). It comes with no customer service. I'd rather pay an extra dollar and have the customer service of GrubHub/Doordash. Although Wingstop sends orders out through these services anyway, they supposedly have NO contact with them and cannot rectify any mistakes. Our order arrived half missing (driver only picked up 1 of 2 bags). It was not enough food for our family's meal. The staff member who answered the phone at the restaurant was pleasant and polite, as was the manager, but the manager was absolutely useless when it came to fixing the situation. They offered a partial refund in 7-10 days (a dollar amount which they could not calculate at that moment because of the combo meals) but claimed that it was NOT possible to send the rest of the order by delivery. We had to go pick it up from the restaurant, and they would not even refund the delivery fee! It was absolutely ridiculous. Any manager who cares about keeping a customer could have solved this situation in multiple ways (refund what was missing and waive a delivery fee so we could have just placed a new order for the missing items; send it out via a new delivery and cover the fee; offer a full refund or voucher or something to make it worth our time, etc). I don't know if this manager just didn't care, or they lacked the common sense to find a solution, but they have definitely lost a customer.
• KF

  Kinyetta Fireall

  Aug 31, 2026
  1.0
  Spending my own money to get treated rudely is crazy work. No hello, how can I help you. Just funky attitudes!!! OH OK WE GOT CHICKEN, CORN & OLD BEY SEASONING AT HOME!!
• KK

  Kay

  Aug 26, 2026
  1.0
  Not sure why the young lady at the front wearing glassess was so rude! Like why are you pissed im picking up my food. 1st & last time.
• SS

  Stephen

  Aug 4, 2026
  1.0
  Rude incompetent workers. Couldn’t take a simple order and wanted to give me attitude when i politely asked for the sauce they forgot. Wings were undercooked and tasted old. I Have always had issues when ordering on DoorDash and now I see why.
• SH

  Stacey Hester

  Jul 25, 2026
  2.0
  I Ordered the 30 piece crew pack today spoke with the person on the phone and informed them that I would like my chicken wings very well done extra crispy as I’m one of those people who don’t like my chicken to look wet or appear to be wet on the outside or the inside. I specifically asked how long they cook their chicken wings. I was told 12 to 15 minutes for a regular fry and 18 minutes for a well-done fry. I stated to the customer service person that they could leave mine in longer. It comes with fries and your choice of vegetables. I decided to go with just carrot sticks and seasoned fries. The fries are so soggy no crisp crunch or anything of that nature And a bit on the Sweet side for some reason. I called back to the store to inform them that my chicken was not crispy or well done and I was told that they would either partially refund or prepare 15 of my 30 piece order over again. I opted out because who wants to go through the frustration of going back to the establishment to pick up some more wings that may or may not be cooked the way I personally ordered them.(decided to put them in my air fryer) This is the second time for me and More than likely, the last time I will order from Wingstop. They receive the stars that they got from me because the customer service was good and so was the carrot sticks. Also, upon arrival to pick up the food, there was a customer in there with her dog on the table. Very unacceptable.

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