Manhattan Bagel

Reviews

• MN

  michael nickitas

  Jun 7, 2026
  1.0
  Attention to detail and a customer service mindset are sorely lacking at this Manhattan Bagel location: yesterday my wife and I ordered cheese on our egg sandwiches, with my bagel toasted. We didn't discover until we were back on the road that neither sandwich had cheese, and that my bagel was not toasted. Additionally, while we were at the store, we placed an order for a baker's dozen bagels for pickup this morning. Given our experience with our sandwiches I should have known better, but I didn't check on whether they fulfilled the order correctly. SURPRISE! sure enough, they not only got the order wrong, they shorted us a bagel! Upon calling the store and speaking to a manager (Oona or Purna), instead of acknowledging the mistake and offering a solution she suggested I had made a mistake with the order, despite acknowledging Manhattan Bagel had shorted the order (because I gave her the count of what was actually in the bag). Despite the fact that the bagels aren't terrible, it seems that poor customer service and execution at Manhattan Bagel is a feature and not a bug. Here's a thought for the owners: 1. Read your reviews 2. Take the reviews as constructive criticism 3. Retrain your employees
• AE

  Ashley E

  Mar 26, 2026
  1.0
  Only go if you want to be sick.
• ML

  Michael Leder

  Mar 1, 2026
  1.0
  they should disable delivery orders here they cannot handle the volume
• BC

  Bethany Cope

  Feb 3, 2026
  5.0
  Great bagels! Taste, Texture, Fresh!
• AS

  Arturo Sanchez

  Jan 29, 2026
  5.0
  El que administra la tienda es un tipo muy grosero

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