Real Fruit Bubble Tea was founded in 2002. Initially, it operated from a store inside Pacific Mall, the largest Asian shopping center in Toronto. Real Fruit Bubble Tea soon gained recognition for its real fruit and mastering craft, separating it from the other bubble tea competitors.
In 2005, Real Fruit Bubble Tea began expanding to other areas. But it was not until later in 2009 that the company invented its flagship drink the Mango Diamond Slush which has received a great reception from the customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.