This profile is uncertified and using publicly sourced data
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Business Details
About
Dessert Shop
Welcome to Chocolate House, a family-operated dessert shop since 2021, serving irresistible chocolate sweets, specialty crepes, waffles, milkshakes, chocolate dips, and smoothies.
We've become the go-to destination for dessert lovers across New York and New Jersey. What began as a single location has grown into 9 thriving spots, and we continue to grow, becoming a favorite among dessert lovers.
We're known for our signature chocolate creations, all crafted with the finest ingredients. We've strengthened our reputation for delivering delicious treats, unforgettable experiences, and memorable moments with each new location.
Location
Hours
Monday1:00 PM - 12:00 AM
Tuesday1:00 PM - 12:00 AM
Wednesday1:00 PM - 12:00 AM
Thursday1:00 PM - 12:00 AM
Friday12:00 PM - 1:00 AM
Saturday12:00 PM - 1:00 AM
Sunday12:00 PM - 12:00 AM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.