Jimmy John’s locations are already few and far between in New Jersey, so it’s especially disappointing that the one nearby serves food that, in my experience, wasn’t even worth eating. This wasn’t a matter of being picky or having one ingredient missing, the sandwich was so poorly made and had so little on it that it was almost comical. It genuinely makes you question whether the employees are being properly trained or if anyone is checking what is actually being handed to customers.
If you’re familiar with Jimmy John’s and expecting the usual quality, I would seriously think twice before ordering from this location. Hopefully management takes some time to address the training and quality control here, because this was nowhere close to what a Jimmy John’s sandwich should be.
Situated inside a DD, this new Jimmy John's on Route 28 opened a few months ago. In the beginning, the portions and service were great. I recommended this to my colleagues for their good portion/price/size ratio. Over the past month, the quality has gone downhill drastically. Today, I got a pathetic Vito sub. It was nothing like the pictures on the site nor from past orders. I have to say it was worst than Subway's. I contacted HQ and they told me to contact the store directly. This is bad branding for JJ. You can just tell by the pictures. Not going to go back as there's plenty of better sub shops around.
Great customer service food was fast and and amazing thank you see you soon again!!
AM
Amanda Majors
Jun 28, 2026
We walked in at 5:30 and some how they don’t have any bread. And when I was disappointed they said “well it’s 5:30p so we ran out.”
What?!
LS
Laura Schaller
Jun 28, 2026
For priding themselves on being freaky fast, this location is freakishly slow. It was also 6pm and they were out of bread. I waited for my one sandwich for over 10 minutes (there were only a couple of orders at the time), only to have it made incorrectly. Since there was no more bread available, they couldn't remake it.. it then took another 10 minutes for them to issue a refund and she still made me pay for my drink (which is fine, but after everything that happened I don't think that was necessary). Avoid this location. Not worth the time or money.