Dunkin'

Reviews

• DD

  Dee “Dee” Dow

  May 2, 2026
  1.0
  Does not take cash. Charges extra $ for less ice in a coffee. Definitely not a pleasant experience. I wondered why this location was basically empty. Everyone else already knows!
• JD

  Jillian Desilets

  Apr 24, 2026
  1.0
  I was trapped in the drive through line today 4/24/26 at 330pm to 430pm. The line was not moving . I called the store and they said they were having issues. I said ok well can you ask the truck at the window to pull up so i can get out of line and come in to get my coffee. That didn’t happen. I was trapped in that line for forty minutes . Once I did get to the window ( I was second in line ) my coffees ice was melted . And not a single sorry for the serious delay in service . I definitely won’t be coming back.
• SM

  Sean Mccann

  Apr 23, 2026
  1.0
  Absolutely worst Dunkin’ Donuts on east coast. First experience I ordered a coffee and then was ordering the $6 meal deal. I was cut off rudely and told “that doesn’t come with your coffee”. I said to the worker that I know this and I am ordering something totally separate from my coffee if you’d allow me to finish talking. Once I received my order everything was just made with no care. I waited a day and gave them another shot and my bagel sandwich was raw and not toasted, it was cool to the touch when receiving it. So now I am unable to eat my breakfast as I need to being a diabetic on insulin. I can only assume this is the service I received after being treated poorly and speaking up. I really must let the public know these workers do not seem as they are all together. They slur words and seem just out of it and explains the attitude issues as I read on multiple reviews. Do not bust this Dunkin if possible they do not care about food device they provide
• BP

  Brianna Phillips

  Mar 17, 2026
  1.0
  I’m extremely disappointed with the repeated experiences I’ve had at this Dunkin’, specifically when an employee named Haile is working. For reference, my most recent visit was on 3/17/2026 at 4:53 PM (please check camera footage). I visit this location often with my 9-year-old daughter since it’s the closest to us, but today was the final straw. After ordering a drink and munchkins, we sat down to eat. While sitting there, Haile was loudly complaining and making fun of customers over the drive-thru speaker. She was repeatedly using profanity—words like “f***,” “b****,” and “f***ing”—loud enough for the entire store to hear. My daughter was visibly uncomfortable, looking around and asking why the employee was swearing and acting that way. I had to explain to her, in what’s supposed to be a family-friendly environment, that not everyone is suited for customer service. Shortly after, a group of teenagers walked in. A coworker mentioned it, and Haile loudly screamed “NOOOOOOO!” in an aggressive, annoyed tone, clearly upset that more customers were coming in. This kind of behavior is completely unacceptable. When I asked another employee for her name,she seemed she didn’t want to give it at first, once I returned to my seat to gather my daughter to leave an older man sitting nearby shook his head and said, “Oh, they were swearing again, huh?”—which makes it seem like this is an ongoing issue that management is ignoring. This isn’t the first time we’ve had a negative experience with this employee. On a previous visit, we stopped in quickly for a donut and a drink. As we walked in, employees gave each other irritated looks, and one complained about having to mop again because we entered. To make matters worse, when my daughter received her drink, the words “be quiet” were written on it in permanent marker, despite us barely speaking beyond placing our order. That was completely inappropriate and unprofessional. This location does not feel welcoming, respectful, or family-friendly. The behavior we experienced is unacceptable, especially around children. I will not be returning while this employee is working, and I strongly suggest management address this ongoing issue immediately.
• CC

  Cassidy

  Mar 7, 2026
  1.0
  yalls drive thru is absolutely terrible. i avoid this dunkins at all costs, it is painful to sit here. i would rather go to any other dunkins in nashua. figure it out. going on 30 minutes sitting in drive thru.

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