Dunkin'

Reviews

• FS

  Farias Santos

  Apr 25, 2026
  1.0
  Terrible service. I visited the location on 04/24 as 7:00 pm to place an order, and the employees ignored me, pretending they could not understand me. The situation was extremely uncomfortable, and I felt disrespected — it even seemed like there was prejudice involved in the way I was treated. I go to this place regularly and have never had issues placing orders at the drive-thru. However, on that day, after they apparently thought I had given up, I went to the window and noticed they were laughing. When they saw me, they became visibly embarrassed. On 04/25, as 3 pm the same situation happened again with the same employees. This time, I was able to complete my order at the drive-thru, but there was another issue: I ordered a “Frosted with Sprinkles” for my son and was given something completely different. When I asked to exchange it for the correct item, I was told that it was not possible. On top of that, I paid for what my son originally wanted, and after I paid, I was told that the item was not available. I then had to choose something else and pay again for something I did not want. I am extremely frustrated with this experience and hope that proper actions are taken to improve customer service and prevent this from happening to others.
• RD

  Ronda Drolett

  Apr 22, 2026
  5.0
  Not much to say, never really had many problems. Always use the drive through
• SP

  Suz places

  Apr 15, 2026
  5.0
  I'm absolutely obsessed with the shakin' espresso with oatmilk and banana 🍌 😍 OMG! A medium is plenty and my gosh....it is delicious 😋
• MC

  Mark C

  Apr 8, 2026
  1.0
  Morning drive-thru is slow….. very slow! Best to go to Eddy Rd. They have there shit together in the AM.
• DB

  Dayna Brandano

  Mar 30, 2026
  2.0
  I asked for a hot coffee and got an iced and the bathroom reeks of urin.

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