BY
Ben Youngheim
Nov 1, 2026
Just close your drive through, I'm the only one in it and I still have to pull forward into a waiting spot for 8 minutes......such a joke
MR
Mackenzie Roberts
Oct 31, 2026
We ordered a few drinks and some food. Person taking our order was very rude. Answered her question just fine. Must not have heard us once and was almost screaming at us. Then we get the window and they never put one of our drinks on there then were very rude about it. Good thing we can laugh about it because others may not be so nice about it.
JH
Jennifer Hatch
Oct 21, 2026
Doesn't matter what time if day you come or if you order ahead they are going to park you and your waiting. I had an item made wrong and when I went inside the older lady at the counter gave me attitude and said it was me who ordered wrong and wanted my reciept and when I said they didnt give me one she proceeded to tell me it was my responsibility to ask for it. If you want fast food this isnt the place
(Visit: 10/4/26) I hate to leave a bad review based on 1 visit, but the cleanliness and lack of customer care at this location were completely unacceptable.
Service & Hygiene: The restaurant was dirty throughout. Ordering just 3 cheeseburgers took over 30 minutes. While I understand they were short-staffed and busy with tourists, the behavior of the staff was the main issue.
Incidents & Safety: An employee knocked over a drink, splashing red dye all over the floor, walls, and approximately 10 customers, including on people's faces and permanently staining clothes.
Instead of apologizing or offering napkins, the employee walked away. No wet floor sign was put out, and the spill sat unattended for about 15 minutes.
Poor Service Response: When I asked the employee for napkins so affected customers could clean themselves up, she looked at me as if I was supposed to go behind the counter & grab the napkins myself. She simply rolled her eyes at me and walked away without helping.
I don't care about a refund, but basic courtesy, an apology, and basic cleanup standards were completely absent. I was baffled by lack of simple human respect for one another. I will not be returning to this location.
Title: One star is too generous: 50+ minute wait, no one scooping fries, and management in total chaos
I rarely write reviews, but this McDonald’s was unbelievably bad.
We waited over 50 minutes. A lot of people gave up and left. We kept waiting because we thought, “We’ve already waited this long, it should be coming soon.” Then we watched our order sit in the waiting area for 15 minutes without anyone touching it—simply because no one was scooping fries. That’s not just being busy. That’s a management problem.
On top of that, the ordering kiosk had run out of paper, so the person in front of us didn’t get a receipt. We noticed what was happening and wrote down our number ourselves. Thank God we did. Otherwise, when they called out numbers, we would have had no idea which one was ours. A lot of people had no clue what their number was. Someone politely suggested to the staff that they should put up a sign so customers would at least know the kiosk was out of paper and that they needed to remember their number. But no one wanted to listen. A woman came out from the back and yelled, “Stop! You will all get the food you ordered!” as if we weren’t customers, but a bunch of schoolchildren who needed to be scolded.
I don’t think the staff ever understood why everyone was so anxious. It wasn’t only because we had been waiting forever. It was also because people were trying to figure out what their number was. There were 30 or 40 people standing in front of the counter, and for those few tens of minutes everyone was worried their food would be taken by someone else. Eventually, many people just left without their food. Looking around, almost no one sitting down was actually eating lunch. Every group had one person standing and waiting while the others sat at the tables. Who wants to eat in an environment like that? The trash cans were overflowing, with garbage piled up higher than a person, and no one came to deal with it. Most people just grabbed their food and left. It seemed like they were bringing out maybe one order every five minutes. I don’t understand how efficiency can be this low. If their capacity is this bad, they should tell people to stop ordering. Maybe that’s how they make their profit: too many people order, can’t stand the wait, and leave. Who wouldn’t want a business where you get paid for doing nothing?
And after all that, I had diarrhea for a whole day. Now I realize the people who couldn’t wait and left were the smart ones. We actually dared to eat food from a place managed this chaotically. If you’re ever visiting New Hampshire, bring your own food. The restaurant service here is just terrible.
One star. Never again.