Dunkin'

Reviews

• SS

  Shane Sartini

  May 8, 2026
  1.0
  On several occasions, this location has been extremely disorganized and dysfunctional. While I understand employees may occasionally call out, there should be adequate staffing available to step in and assist when needed. Once again, I visited this morning and was asked whether I had placed an online order. When I said no, I was told the front counter was closed and that they were not accepting in-person orders because the limited staff was only handling online orders. Meanwhile, the number of customers waiting for online orders was backed up out the door. Management at this location clearly needs to reevaluate staffing and operational procedures. The current situation creates a poor customer experience and reflects a lack of preparedness and leadership.
• NK

  Nevaeh King

  Feb 27, 2026
  1.0
  The only good thing about this place is the people are really sweet when talking to you. The food took about 20 min in my time I saw 3 cars drive off and then they forgot my donut and proceeded after another 5 minute wait to give me the wrong donut. Would not recommend. Just go down the street to Berlin.
• MG

  Megan Gochie

  Feb 27, 2026
  1.0
  Slowest service ever!! Sat in drive through for 20 min behind 2 cars after pre ordering !! Never again!!! Friday 2/27/2026 11:00 stay away
• MB

  Mark Barter

  Feb 10, 2026
  3.0
  It's dumpy looking needs an upgrade but it works
• DD

  danika daniels

  Jan 30, 2026
  5.0
  My card wasn’t working and the guy at the window offered to pay for my order :) Very kind and it made my day!