Dunkin'

Reviews

• SS

  Sparkle

  May 8, 2026
  1.0
  middle aged woman long hair not up grey streaks has ZERO customer service skills or manners. Fire her and do better!
• JJ

  Jeremy

  Apr 30, 2026
  5.0
  Not only a good review for Dunkin's but a thank you for waking me up from my nap. I recently visited on my lunch break and used the app to order a few things people askef me for at work. When you was going to take a little while to make all that stuff so i waited in the car and ended up falling asleep. One of the customers I guess told the manager and she came out and woke me up would you like to make it back to work and finish the day off I was asleep for a good 30 minutes when was a little late back to work but I probably would have slept in a couple hours if not for her so thank you. Nobody knows what's going on in other people's lives and it's nice to see other people not jump to conclusions and can just show some respect to everyone no matter what there situation. Have some heart and she definitely did. Thank you again. Oh yeah and best hot caramel coffee I've had in a long time. They don't hold back on the sugar.
• O

  Æon

  Apr 3, 2026
  5.0
  One of the best Dunkin in Dover/Rochester. They're always friendly, keeps the line moving, and we've never had an issue. Very polite employees. I don't think Google Review gives them enough credit. Mistakes happen like anywhere else but we've had zero issues. We go usually between 6:30am and 8am. Keep up the great work!
• DW

  Dawn Wolfert

  Feb 25, 2026
  1.0
  Have gone to this Dunkin Donuts a handful of times as it is five minutes from my home, but it seems the last few times (over a year + ) they are out of, or limited on, most food products. Especially “Donuts”! I normally go mid-morning”ish” and each time I am told the same things- “we only have x-Y-z” or “we have only 2 of these donuts left or none left.” I get rush hours. I get having days where you are understaffed or supplies are late or emergencies happen, but not continuously. This franchise is on a busy road & the only DD for miles. If you can’t keep up with the demand or at least provide the one item- donuts- that DD is suppose to provide, then move on!
• RW

  Rachel Welch

  Dec 31, 2025
  5.0
  Great service

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