Dunkin'

Reviews

• MS

  Matt Savidge

  Apr 29, 2026
  1.0
  This Dunkin’ Donuts is terrible. They always make my drinks wrong and take forever. Will not go back. Don’t recommend to anyone. Stay away!
• HA

  Hannah Angell

  Apr 25, 2026
  5.0
  Notoriously slow without a rush, dont bother when its busy
• CH

  Christian Heide

  Apr 19, 2026
  1.0
  Excessively slow. Go to the one, one exit up on Silver St - much better and hopefully gets this one to shape up or go under. Employees don't care and management needs to address. Not for a lack of employees either which I can empathize with when not enough staff... plain laziness or lack of training.
• TH

  Tim Horan

  Apr 16, 2026
  1.0
  I've been to this dunkin before and it's usually pretty much what you expect. But today's experience was the first really negative one I've had. Ordered two coolatas and two donuts, but my order only had one coolata when it came out. When I asked the attendant behind the counter where the other drink was, she said that "someone must have stolen it" and then walked away. No replacement was produced. I can't tell if it was really bad customer service or a misunderstanding, but definitely not the front of house experience that you want your customers to be having.
• KK

  Kimberley K

  Mar 2, 2026
  5.0
  Let me start by saying this is the best Dunkin in the city of Dover. You cannot find a better group of people to start your morning. Kimberly, she is an absolute ray of sunshine. She is so welcoming and happy every single morning. I don't think she knows how to frown 🤔. It was very busy one weekend day, the crew working to get orders out, and she was making sandwiches. With all that going on, she shouts to the crew " everyone's doing a great job". That was wonderful to hear and more importantly, wonderful for the crew to hear. She is a gem! Next, a shout out to Ethan! I'm probably the only decaf drinker in Dover 😔 and as soon I walk through the door he's checking to make sure the decaf is fresh. He has perfected my coffee and I so appreciate that. Thank you Ethan 🙂. And lastly, this shout out goes to Chris! So welcoming and patient when I'm ordering ( he also checks the decaf😉). He definitely gets a star for exceptional customer service! With all that said, all the morning crew members are great, they all work so well together, and they deserve the recognition. Thank you for a great experience every morning.