CD
Charles Webb (Dracuslayer)
Sep 20, 2026
Unfortunately, not a great experience, especially for a brand-new location. Our food took a very long time to come out, and when we finally received it, I was only given one of the two pies I ordered. I was told the second pie would take about 10 minutes, which I said was fine.
We ended up waiting much longer than that. I ate my entire meal, my wife finished hers, and I even went to the bathroom, and we were still waiting. When we finally went back up to ask about the pie, they asked if we hadn't received it yet, which made it seem like it had simply been forgotten.
The dining area also needed more attention. Table-number signs from previous customers were still sitting on tables instead of being collected.
The biggest issue was my Quarter Pounder. The first one came out raw/very undercooked in the middle. I brought it back and they remade it, but even the replacement was still pink inside. It wasn't nearly as bad as the first one, but after receiving an undercooked burger once, I expected the replacement to be thoroughly cooked.
I also noticed the Quarter Pounder seemed noticeably smaller than I remember. Maybe it was just this particular burger, but it definitely felt like it had shrunk.
I understand this is a new location and employees may still be getting into a routine, but between the extremely long wait, forgotten item, dining-room cleanup, and especially the undercooked burger, this visit was very disappointing. I hope they can get these issues worked out because the location itself is brand new and has a lot of potential.