Dairy Queen Grill & Chill

Reviews

• MB

  Meg Blah

  1 day ago
  1.0
  My family and I stopped at this DQ hoping to enjoy some good ice cream, but unfortunately our experience was very disappointing. Out of the three items we ordered, only one was made partly correctly. I ordered a large twist cone, but when it came out the ice cream was extremely soft and melted, almost like it had been sitting out for a while. One of the two Blizzards was missing the whipped cream topping, although the consistency itself was okay. The second Blizzard came out with a lid already on it, which seemed unusual. When we opened it, the ice cream was almost completely liquid. We attempted to go inside to politely ask for a remake, but the lobby doors had already been locked even though it was still an hour before the posted closing time (9:00pm as stated on the door). We knocked several times and were ignored (we were able to see them through the doors!). Eventually, one of us walked up to the drive-thru window to ask about it. After handing back the newly made blizzard and once the person walked away from the window, I watched the employee, a girl with dark curly hair and black glasses, turn around and mock us to her coworkers instead of handling the situation professionally. As if we were wrong! Overall, the customer service and food quality were very disappointing, and this experience left a really poor impression on us.
• SS

  Sin Sity

  2 days ago
  1.0
  Came through the drive through at 11:40am. Mind you it says they open at 10:30am, they proceeded to tell me that they will not be taking any orders until noon.
• MM

  Michael

  Apr 11, 2026
  1.0
  As I just finished my dipped ice cream cone it seamed partially melted within the hard shell, when it was served to me it was leaning over to the point to I had practically brace it with my other hand with paper towels in hand. And if the young girl working the front counter it your face of DQ, I’d really think about a different option. If she doesn’t like to deal with the public which was obvious. Now I remember why I stopped coming here.
• MO

  Mark Omaha

  Feb 12, 2026
  5.0
  love the chicken strips and white gravy.

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