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Sonic Drive-In
Brand Certified

Sonic Drive-In

3.6
(670 reviews)

Business Details

18605 W. Center Road, Omaha, NE
68130, United States
(402) 334-6884

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Omaha, NE. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 18605 W. Center Road for the ultimate SONIC experience!

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • BreakfastAvailable

Location

Sonic Drive-In
18605 W. Center Road, Omaha, NE
68130, United States

Hours

Monday6:00 AM - 12:00 AM
Tuesday6:00 AM - 12:00 AM
Wednesday6:00 AM - 12:00 AM
Thursday6:00 AM - 1:00 AM
Friday6:00 AM - 1:00 AM
Saturday6:00 AM - 1:00 AM
Sunday6:00 AM - 1:00 AM
12/31/20266:00 AM - 1:00 AM

Reviews

3.6
670 reviews
5 stars
264
4 stars
155
3 stars
99
2 stars
53
1 star
99
  • DV
    Denice Vazquez
    Aug 9, 2026
    4.0
    The food isn't hot although you have to wait for it.
  • CC
    CresentChin
    Jul 26, 2026
    1.0
    Wait 45 minutes to get your food. Another 20 to get out of the parking lot. Just for your order to be wrong obviously don’t have another hour of my life to sacrifice to get a sandwich. Will never go back.
  • NB
    Nick Bowman
    Jul 5, 2026
    2.0
    Generally good food, but they consistently get the orders wrong. Be prepared to unwrap and check every item you order before you drive away.
  • SM
    S Mig
    Jun 24, 2026
    1.0
    Seeing as many negative reviews regarding staff is a direct indictment of the ownership. Ordering a Lime aid and feeling compelled to write about the negative experience was not on my bucket list. The kid in the drive-through handing the drink over without saying thank you or offering a straw while having an attitude is a trifecta of ineptitude. I would recommend modeling Chik-Filet, but you won't.
  • CK
    Charles K
    Jun 20, 2026
    1.0
    This location continues to struggle with slow service. During my most recent visit, I waited over 30 minutes for my food. At one point, I considered leaving the drive-thru line, but an employee came out, took payment, and delivered our drinks while we continued waiting for the food. There were only two vehicles in line when I arrived, yet the wait time was still excessive, and the line continued to grow behind us. I understand staffing challenges happen, and I don’t place the blame on the frontline employees who are doing their best. However, if a location is unable to support customer demand, management needs to adjust operations accordingly. Whether that’s limiting service, reducing capacity, or improving processes, something needs to change. Unfortunately, this isn’t a one time experience. Slow service has become a recurring issue at this location. Until management addresses the root causes and improves execution, I would not recommend this Sonic to others. The employees were polite, but the overall experience was frustrating due to the consistently long wait times. On the bright side, I had enough time in line to finish my drink, reflect on my life choices, and consider applying for a job so I could help make my own order. As someone who works in operations, I’d be happy to help management with root cause analysis and process improvement, for a reasonable consulting fee, of course.

Brand Certified Facts from Sonic Drive-In

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Certified August 16, 2026Yext Knowledge Graph
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