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Dairy Queen Grill & Chill

3.2
(780 reviews)

Business Details

13150 W Maple Rd, Omaha, NE
68164-1858, United States
(402) 431-9792
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
13150 W Maple Rd, Omaha, NE
68164-1858, United States

Hours

Monday10:30 AM - 10:30 PM
Tuesday10:30 AM - 10:30 PM
Wednesday10:30 AM - 10:30 PM
Thursday10:30 AM - 10:30 PM
Friday10:30 AM - 10:30 PM
Saturday10:30 AM - 10:30 PM
Sunday10:30 AM - 10:30 PM
11/26/202610:30 AM - 10:30 PM
12/25/202610:30 AM - 10:30 PM

Menu

2 menus · 172 items

Explore offerings from Dairy Queen Grill & Chill on 13150 W Maple Rd in Omaha, with popular meal deals, blizzard® treats, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Cake) - US

51 items

Menu

121 items

Reviews

3.2
780 reviews
5 stars
267
4 stars
147
3 stars
72
2 stars
76
1 star
218
  • FF
    facespace123
    3 days ago
    1.0
    Last night was my 2nd time ordering online at this location b/c wanted to give it the benefit of doubt that it wouldn't give me the same issues again. Sadly I was a fool to believe it'd be better. I ordered 2 blizzards ahead of time thinking I'd simply receive my order upon arrival, but no. What happened was the last straw for me. I waited almost 1 hour for an order that was already made, sitting in this cold box below their work station. Twice I had to ask the status on the 2 items I orders until someone looked again and handed me my order. The blizzards I ordered were very sub par that it was mostly vanilla ice cream with little to no toppings mixed in thoroughly. Im not even remotely surprised. A few minutes turning into an hour wait is enough for me to say never again. The restaurant may have appeared fully staffed, but the professionalism was so so lacking, messy, unorganized, no accountability for order delays/errors, & zero attentiveness towards customers waiting in the regular line or Mobile Order line. Not a single employee would make eye contact with the dine-in customers to address their concerns. Whoever was manager or lead employee (if there was one) on duty made no attempts to acknowledge the problems multiple people were having and corrected them. This location needs a complete overhaul of its staff and management. I love dairy queen. I want to enjoy the products from the location closest to home, but this location is horrible & disappointing. I can't recommend this location to anyone.
  • AR
    April Randall
    4 days ago
    1.0
    I don't think I'll ever visit this location again. We ordered our food with only a one minute wait in line. There were other people there just waiting for their food also. It took over 25 minutes for me to get someone's attention to ask about our order. It then took another 10 minutes to get Part of our order, which was wrong. When I realized it was wrong again, I told them what was missing and what was wrong and then it Still took another 7 minutes to get our correct food. It took us almost an hour for a cheeseburger, tiny portion of fries, and a chicken tender order. We didn't even order ice cream because were planning on getting that after our meal. Let me also say that there were no less than 12 employees that I saw just in the front, so it wasn't like they were short staffed. No one apologized or tried to hurry things up at any point. The lack of professionalism was astounding.
  • MS
    Marisa Sogn
    6 days ago
    1.0
    Went through the drive through. Nobody inside. One car was ahead of us. 25 minutes for 2 medium blizzards, moo latte and a dilly bar. Upon taking our order, waited about five minutes before we got a “one moment”. Waited another couple minutes. Had to repeat our order three times, the third time he said “I’m sorry I got distracted”. Get up to the drive though, and the distraction was the crew chatting and laughing. Which nothing wrong with having fun at work. But there was no sense of urgency. No care in the world for those of us waiting. Our Order was complete, and sat there on the counter for about 10 minutes before they even handed it to us and just messy. It’s the second time we’ve have been to this location and it’s just been really sad customer service.
  • JR
    Jordan R.
    Aug 17, 2026
    5.0
    I had originally recieved the incorrect meal and although it was inconvenient bordering on slightly annoying, the female manager on duty with a braid that helped me the evening of 8/17 was extremely kind, considerate, and understanding. She greeted me with a smile, listened to the issue, and fixed it swiftly by having my correct order be made fresh, even giving my dog in the front seat a pup cup. It was an honest joy to be helped by her and I had the best food I’ve ever had from DQ.
  • TG
    Trevor Gray
    Aug 15, 2026
    2.0
    I was here 8/12/26 and my order was incorrect. I ordered an oreo blizzard and got a caramel apple blizzard. That's fine I ate it. 8/15/26 I came back and they are out of many things. They didn't lead with saying what they are all out of. I tried to order several different items only for it to not be available. I left with no purchase.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Omaha offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill at 13150 W Maple Rd, Omaha?

The Dairy Queen location is open daily from 10:30 AM to 10:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

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