Jimmy John's

Reviews

• RC

  Rachel Carbonneau

  Apr 11, 2026
  5.0
  Food was made perfectly and was so good! Staff was friendly and the music choice was very good as well.
• SL

  Sherry Lamitie

  Mar 8, 2026
  1.0
  I find it ridiculous that you are forced to give a tip when paying for your meal with a credit card. There was no option for no tip.. Maybe pay your employees a fair wage instead of relying on your patrons to make up the difference. A real big turn off!
• JO

  John Ostdiek

  Mar 7, 2026
  1.0
  Food was good as it was only a ham sandwich with lettuce and mayo. It was insane that I had to wait 45 mins to get it. 30 after I got the order in.
• EP

  Ernie Porter

  Dec 14, 2025
  5.0
  Friendly courteous service. Good sandwich.
• MM

  Mitch Merz

  Feb 26, 2021
  1.0
  I love Jimmy Johns. But the delivery service or lack of that I got was unexcusable. I placed 2 orders online at 11:30 requesting both for 12:30 delivery, thus giving them an hour to prep. I was at an expo so I went outside to the location I had given as the address to wait. I called them at 12:35 and told them exactly where I was standing. I waited for over 15 minutes when the app still did not show the sandwiches were out for delivery. I called a 2nd time and was told they were leaving right away. Another 15-20 minutes went by without the app updating so I called. I was told that they were short staffed and really busy! I explained that I had ordered and hour before requested delivery to accommodate them. They did show up 45 minutes later than the requested time. I stood outside of the expo waiting 45 minutes AFTER I gave them the hour for prep! I never did get the second order. They did refund it but never called or asked if I wanted it. Just refunded and never delivered. I dont like to leave negative and dont leave many negative reviews. Over 250 Google reviews and less than 10% are not 5 Star. And less than 3% are not 4 or 5 star...I usually just ignore the issue knowing it was probably a bad day but this was really unlike any other Jimmy Johns experience I have ever had.