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Dairy Queen Grill & Chill

3.7
(647 reviews)

Business Details

5545 S 16th Street, Lincoln, NE
68512, United States
(402) 899-2339
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
5545 S 16th Street, Lincoln, NE
68512, United States

Hours

Monday10:30 AM - 10:30 PM
Tuesday10:30 AM - 10:30 PM
Wednesday10:30 AM - 10:30 PM
Thursday10:30 AM - 10:30 PM
Friday10:30 AM - 10:30 PM
Saturday10:30 AM - 10:30 PM
Sunday10:30 AM - 10:30 PM
11/26/202610:30 AM - 10:30 PM
12/25/202610:30 AM - 10:30 PM

Menu

1 menu · 121 items

Explore offerings from Dairy Queen Grill & Chill on 5545 S 16th Street in Lincoln, with popular children's miracle network donation, blizzard® treats, $6.99 4-piece chicken strip baskets, and $3 small dq® coffee coolers available at this location.

Menu

121 items

Reviews

3.7
647 reviews
5 stars
262
4 stars
173
3 stars
84
2 stars
22
1 star
106
  • KS
    Kevin s
    Aug 22, 2026
    1.0
    Came here at 9:40 tonight and was unable to get my first, second, third, or fourth choice of menu items because they the machines already shut down or they were out of the item for the day, nearly an hour before close. No burger patties, chocolate ice cream, or slushie machine. Totally understand wanting to get out of the store as quickly as possible at the end of the night after closing Time, but this is not the first time with the same or similar experience at this specific location. Ended up going across the parking lot to settle for a better meal, but concrete mixers instead of Blizzards. :(
  • SD
    Sir D
    Aug 19, 2026
    1.0
    My girlfriend and I recently ate at this Dairy Queen Grill & Chill and decided to, because Culver’s looked absolutely packed and DQ barely looked busy. I ordered a blizzard and asked for chocolate ice cream instead of the vanilla and for them to omit an ingredient. That didn’t seem like too hard of an order, given they handle very difficult, custom orders. My girlfriend ordered a blizzard straight off the menu, with no modifications. I stood at the pickup counter and watched my order pop up fourth, next to the door dash orders and drive through orders that came first. Then more drive through orders came through before mine. Then I started seeing other walk in customers getting served before us. Then I watched our order turn from green to yellow and eventually to red. I asked the poor girl the Hispanic manager with his neck tattoos left up front alone to tend an angry crowd while he wasn’t doing much of anything in back, if I was ever going to get our order. She told me nicely, that yes, sorry, they were taking care of drive thru orders first. Another five or ten minutes and our order completely disappeared from the board. I waited another ten minutes or so and asked her again, she was very stressed out by a mob of very angry customers, some having cursed her out and walked out, and obvious, pathetic, oh so pathetic management and she repeated herself, like it was a script that had been told to her to tell angry dine in customers that had been waiting 30-40+ minutes for two blizzards. I told her that no, our order was not even on the board, it dropped off the board a long time ago and they are not even working on it. She found my sole receipt hanging from the unfinished orders and looked petrified to bring it back to the kitchen to ask them to make it. Another five minutes later I saw them start to work on mine and set it up on the counter then take another 5-7 minutes to make my girlfriend’s small blizzard. By the time I started eating mine it was partially melted, by the time I was half done it was chocolate milk. This was the most pathetic, long drawn out, worst Dairy Queen Grill & Chill experience I have ever had in my entire life out of hundreds. This Hispanic manager with the neck tattoo should learn a thing or two about kitchen management from the Dairy Queen Grill & Chills at either O Steet, N. 27th, N. 48th, or Andermatt, where they can get the same volume of customers served with less staff in five minutes.
  • MK
    Michael Kehm
    Aug 16, 2026
    1.0
    4 of the last 5 times either they are out of chocolate ice cream.
  • AS
    Ava Schmidt
    Aug 13, 2026
    3.0
    So, fair warning, if you order food and it’s going to take a little while, the person at the window will tell you to pull around, park in 1 of their 2 available handicap parking spots, and wait there for it. You get to feel bad and pray like hell that no one needs the handicap spot all while people walking in and out of the store give you dirty looks. Thanks for dragging me into your ADA violation, Dairy Queen!
  • LN
    Liz Neujahr
    Aug 3, 2026
    1.0
    This location could not care less about customer service. Front workers are incredibly unbothered and barely can answer a question. Back staff more worried about playing around with each other than the 7 ice cream orders waiting in the cue.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the regular operating hours for Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:30 PM on Friday and Saturday.

Is Dairy Queen Grill & Chill open on major holidays?

Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified August 30, 2026Yext Knowledge Graph
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